Director of DevOps overseeing technology services for the DevOps team at Ryan. Leading cloud environment management and enhancing application availability and performance.
Responsibilities
Provide leadership to the DevOps team
Guide and deliver technology service to all stakeholders
Act as a trusted adviser to both business and technology stakeholders
Develop professional relationship with all levels of the organization, clients and vendors
Provide day-to-day oversight and management of staff, ensure efficient working of staff and provide feedback for employees
Participate in planning, creating and managing our Multi-Cloud AWS, GCP and Azure environment
Plan, implement and manage application availability and performance monitoring processes
Troubleshoot complex production issues in a distributed environment
Diligently work to improve the quality of solutions delivered to our customers by helping build out our Continuous Integration Continuous Delivery (CI/CD) pipelines
Work with the development team to make our applications more stable and faster
Work with QA teams for reproduction and setup of complex production issues
Apply patches and updates as needed for issues found in production
Participate in on-call rotations, driving restoration and repair of service-impacting issues
Adhere to defined IT security and process governance
Requirements
Bachelor’s degree in related field or equivalent
At least twenty years prior progressive experience in a multistate or international firm environment
15+ years of experience in DevOps or similar roles
10+ years of experience with AWS, GCP and Azure tools and methodologies
7+ years of experience driving the adoption of and achieving successful Agile and DevOps practices
5+ years of experience with SQL and NoSQL databases
5+ years of experience with containerization technologies such as Docker and Kubernetes
Experience with agile planning, deployment, integration, test/validation, and configuration custom software across multiple DevOps tooling platforms
Experience with configuration management tools (Puppet, Ansible, Chef, Azure DevOps or similar)
Experience in automation by scripting in Bash, PowerShell, Perl, Ruby, JavaScript, and Python
Strong practical administration skills in Cloud and Virtualized environment (GCP, AWS, Azure, VMware, etc.)
Experience with source control systems (i.e. GIT, TFS)
Hands-on experience with application monitoring and analytics tools (i.e. Azure Application Insights, DataDog, WhatsUp Gold, SolarWinds)
Hands-on experience working as a DevOps, Build & Release Engineer ideally with Microsoft-based applications online/on-prem
Experience with CI systems (i.e. Jenkins, CruiseControl, TeamCity, VSTS)
Strong written, verbal and presentation skills
Valid driver’s license required
Benefits
Hybrid Work Options
Award-Winning Culture
Generous Personal Time Off (PTO)
14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
Benefits Eligibility Effective Day One
401K with Employer Match
Tuition Reimbursement After One Year of Service
Fertility Assistance Program
Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
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