DevOps Engineer responsible for implementing and operating CI/CD pipelines for SaaS services. Collaborating with teams to ensure reliable and secure operations in the Risk & Fraud business unit.
About the role
- DevOps Engineer responsible for designing and optimizing CI/CD pipelines at Fulfillment IQ. Collaborating with teams to ensure high-performing applications with cloud infrastructure management.
Responsibilities
- Design, build, and maintain CI/CD pipelines to enable faster, reliable, and automated deployments.
- Manage and optimize cloud infrastructure (AWS/Azure/GCP) for scalability, security, and cost-efficiency.
- Implement infrastructure as code (Terraform, Ansible, CloudFormation, etc.) for consistent environment provisioning.
- Monitor system reliability and application performance using modern observability tools (Prometheus, Grafana, ELK, Datadog, etc.).
- Ensure compliance with security and governance standards (ISO 27001, SOC2).
- Collaborate with developers to streamline code integration, automated testing, and release processes.
- Troubleshoot production issues, perform root cause analysis, and implement long-term fixes.
- Document DevOps workflows, playbooks, and system architectures for knowledge sharing.
Requirements
- Bachelor’s degree in computer science, Information Technology, or related field.
- 4–6 years of hands-on experience as a DevOps Engineer or similar role.
- Strong expertise in at least one cloud platform (AWS, Azure, or GCP).
- Proficiency in infrastructure as code (Terraform, Ansible, CloudFormation).
- Solid experience with CI/CD tools (Jenkins, GitHub Actions, GitLab CI, Azure DevOps, etc.).
- Good knowledge of containerization and orchestration (Docker, Kubernetes).
- Familiarity with Linux/Unix administration and networking fundamentals.
- Strong scripting skills in Bash, Python, or PowerShell.
- Certifications such as AWS Certified DevOps Engineer, Azure DevOps Engineer, or Kubernetes Administrator (CKA) are preferred.
- Experience with monitoring/logging tools (Prometheus, Grafana, ELK, Splunk, Datadog) is preferred.
- Knowledge of microservices architecture and service mesh frameworks (Istio, Linkerd) is a plus.
- Exposure to security automation, secrets management, and DevSecOps practices is a plus.
Benefits
- Employee Health: In addition to the statutory Employees' State Insurance (ESI), we provide a comprehensive private health insurance plan for you and your family.
- Time Off: Our time-off policy includes statutory leave entitlements like earned leave and casual leave, as well as sick leave and public holidays.
- Retirement: We provide retirement savings through mandatory contributions to the Employees' Provident Fund (EPF), in addition to other company-offered plans.
- Professional Growth: We support your career development with a learning and development budget.
- Flexible Work: We offer flexible work schedules and remote work options.
- Perks: We provide reimbursements for business travel, internet, and workstation expenses, as well as anniversary rewards and employee stock options (ESOP).
- Community engagement: You can participate in team events and in-person organizational meetups.
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