Technical Service Data Analyst focused on managing, monitoring, and analyzing data for Technogym. Driving service excellence and enhancing customer satisfaction through data - driven insights.
About the role
- Data Analyst driving supply chain analytics and insights at Hewlett Packard Enterprise. Collaborating with cross-functional teams to develop data-driven tools and enhance decision-making.
Responsibilities
- Develop and maintain reports and dashboards to provide critical insights into customer demand fulfillment and supply availability.
- Utilize advanced SQL querying techniques (Snowflake environment) for data extraction, manipulation, and analysis, ensuring data integrity and accuracy.
- Contribute to the development of forecasting models through the integration of diverse data sources, with potential involvement in the application of AI/ML methodologies.
- Design and implement interactive and automated dashboards that effectively visualize complex datasets for enhanced stakeholder understanding.
- Conduct ad-hoc analyses to support data-driven decision-making, identify trends, and provide actionable recommendations for supply chain performance improvement.
- Partner with cross-functional teams within supply chain operations to elicit data requirements and translate them into robust reporting solutions.
- Maintain awareness of industry best practices in data analytics, reporting methodologies, and visualization tools.
- Effectively communicate analytical findings, insights, and recommendations to relevant stakeholders.
Requirements
- Bachelor's degree in Data Science, Business Analytics, Supply Chain Management, or a related quantitative discipline.
- Demonstrated experience in data analysis, including proficiency in SQL and familiarity with data visualization platforms (e.g., Tableau) and data warehousing solutions (e.g., Snowflake).
- Proven ability to analyze complex datasets, identify key insights, and develop practical solutions.
- Strong analytical and problem-solving skills.
- Effective communication and interpersonal skills to collaborate with cross-functional teams.
- Demonstrated capacity for rapid learning and adaptation to evolving business priorities.
Benefits
- Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
- Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
- Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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