Cyber Security Engineer identifying and preventing fraudulent activity for Infobip's clients. Monitoring customer transactions and analyzing fraud patterns to enhance security measures.
Responsibilities
Monitor near - real - time job queues to identify and triage high-risk events (e.g. large campaigns)
Track relevant mail groups for cases involving high volumes of spam messages
Respond to security alerts and tag the spam team on the fraud channel when spam is detected
Analyze data from multiple sources (e.g. logs) as part of cyber investigations
Observe customer events to detect and flag fraudulent activity such as account takeovers, payments fraud, unauthorized access, and fraudulent accounts
Investigate confirmed cases of forgery, account takeover, and system misuse within customer accounts
Escalate verified fraud incidents to appropriate stakeholders (e.g. Account Managers, Site Reliability Engineers)
Monitor regular user activity and traffic to establish behavioral baselines and identify anomalies
Support education efforts for sales teams and clients to help prevent victimization
Propose changes to system architecture or recommend security measures to prevent unauthorized access or misuse
Contribute to the automation of internal processes to improve team efficiency
Requirements
Preferably an educational background in Computer Science, IT Engineering, IT security, or a related field
Minimum 3 and preferably 5+ years of relevant experience, preferably in a fast-paced international environment
General IT/ computer competency – cybersecurity engineers use technology to conduct research, correspond with clients and colleagues, leverage data, and monitor activity
Advanced English level, speaking and writing
Available to work following a hybrid work model per Company policy
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