RG
Royal BAM GroupBid Writer
Technical Engineering Submission Writer assisting with proposals and presentations in construction and civil engineering. Engaging in bid management while ensuring clarity and compliance in submissions.
About the role
- Accurate and timely submission of customs entries for clearance through U.S. Customs and Border Protection and Partner Government Agencies (PGA)
- Serve as the primary CH Robinson customs representative for assigned customer account base, ensuring prompt response and follow-through on customer inquiries
- Demonstrate mastery of customs brokerage standard operating procedures (SOP) and best practices
- Direct ownership of Customer SOPs and Harmonized Tariff Schedule (HTS) databases for customer accounts to ensure compliance with CBP and customer requirements
- Analyze and validate import documentation and data for compliance prior to entry submission to CBP and PGAs
- Adhere to high levels of operational excellence: on-time performance, accuracy, and customer service
- Participate in comprehensive training program including group activities, self-guided learning, coaching and mentoring
- Develop toward customs brokerage account management and trusted-advisor responsibilities
Requirements
- High school degree or GED equivalent
- Minimum of 1 year of customs entry-writing experience
- Values a diverse and inclusive work environment (preferred)
- Proficient in Microsoft Office Suite of programs (preferred)
- Excellent communication, prioritization, and multi-tasking skills (preferred)
- Proven track record of strong customer service skills, interacting with customers and being client focused (preferred)
- Excellent follow up with customers and the network (preferred)
- Critical-thinking, flexibility, and problem-solving skills (preferred)
- High level of attention to detail (preferred)
- Ability to work in a fast-paced and deadline-driven office environment (preferred)
- Bachelor's degree (preferred)
- Subject to initial and annual background checks for Global Forwarding Customs Brokerage Department per CBP regulations; CBP written approval required if convicted of a felony
Benefits
- Two medical plans (including a High Deductible Health Plan)
- Prescription drug coverage
- Enhanced Fertility benefits
- Flexible Spending Accounts
- Health Savings Account (including employer contribution)
- Dental and Vision
- Basic and Supplemental Life Insurance
- Short-Term and Long-Term Disability
- Paid and floating holidays
- Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps.
- Paid Time Off (PTO) offered to all other employees in the U.S. and Canada
- Paid parental leave
- Paid time off to volunteer in your community
- Charitable Giving Match Program
- 401(k) with 6% company matching
- Employee Stock Purchase Plan
- Broad range of career development, networking, and team-building opportunities
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