Hybrid Customer Security Manager

Posted 2 months ago

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About the role

  • Act as single point of contact for defined customers (Singtel) on all security and data privacy topics
  • Engage with customer on their overall security roadmap, cyber security initiatives and priorities
  • Assist customer with compliance to local regulatory requirements applicable to them
  • Translate and communicate customer priorities and requirements to Business Groups (BGs)
  • Negotiate security clauses in supply contracts and statements of work (SoW) for services projects
  • Accountability for contractual security matters within scope of customers
  • Perform gap and impact analysis for regulatory and contractual compliance with security and privacy requirements
  • Provide security feedback and escalation on meeting commitments
  • Support customer security solution and requirements from pre-sales to delivery and CARE phase
  • Coordinate reporting of high-profile vulnerabilities to customers and assessment of customer-provided pen test results with R&D
  • Negotiate vulnerability severity, dispositions and mitigation plans with customers
  • Support with security incidents and interface with local regulatory bodies
  • Role may expand from Singtel to other customers in Singapore and Asia Pacific

Requirements

  • At least 10 years' experience in R&D, Delivery or Presales related roles with at least 5 years focused on cyber security
  • Bachelor's degree in computer science, telecom, or engineering or equivalent experience
  • Familiarity in security standards (e.g. 3GPP, ISO 27001, NIST, CMMC) and security frameworks (e.g. NESAS)
  • Proficient in vulnerability management, vulnerability scanning tools (e.g. Anchore, Qualys and Tenable), and CVSS framework
  • Working knowledge of customer remote access and customer data security and privacy solutions
  • Experience in translating security needs to business/solution requirements and management of those requirements
  • Must be able to present security related responses to customers
  • Ability to collaborate across BG/ Unit boundaries
  • (Nice to have) Security certification (e.g. CISM, CISSP, CRISC, CISA, CCSP)
  • (Nice to have) Familiarity with DevOps tools and cloud deployment automation (e.g. ansible, docker, jenkins)
  • (Nice to have) Working knowledge of deploying telco cloud security solutions including 5G deployment and data privacy challenges
  • (Nice to have) Project management certification (e.g. PMI)

Benefits

  • Continuous learning opportunities
  • Well-being programs to support you mentally and physically
  • Opportunities to join and get supported by employee resource groups
  • Mentoring programs
  • Highly diverse teams with an inclusive and empowering culture

Job title

Customer Security Manager

Job type

Experience level

SeniorLead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

HybridSingapore

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