Technical Support Engineer in microelectronics at Thales. Providing support and coaching for repair technicians and managing technical operations in Etrelles, France.
About the role
- Customer Consulting Engineer handling pre-sales activities for Nokia’s IP portfolio in Mexico. Engaging with customers to promote technical differentiators and managing customer requirements.
Responsibilities
- Define the right product option, SW version and Bill of material.
- Share technical solution definition to offers teams to create an offer and defyning technical and comercial key content.
- Present and defned infront of customer the Nokia differentiators against competition or manage requirements modifications.
- Proactive promotion of new products, SW or special campaings.
- Support technical reviews for Demonstrations, homologations and trials.
- Establish customer technical strategies for mid and long terms creating a potential Pipeline in the assignated account(s).
- Create a regular activity plan to increase project opportunity Pipeline.
Requirements
- IP Technical knowledge (Routing, Data Centers, Management systems and security - desirable) with at least 10 years of experience in technical positions and global IP protocolos knowledge.
- Communication skills to make presentations, manage sales team request and teamwork coordination in global.
- English at 80% average.
- Account Management, desirable. Sales commercial knowledge about OIF management, margins, forecast and sales lyfecycle.
- It would be nice if you have IP Nokia certifications updated.
- Experience in IP routing equipment configuration.
- it would be nice knowledge using JARVIS nokia tool.
- Knowledge of Nokia IP portfolio.
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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