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Hybrid Cruise Consultant – Tourismuskauffrau / Tourismuskaufmann für Kreuzfahrten
Posted 2 months ago
About the role
- Join Kreuzfahrtberater as a Cruise Consultant in Germany. Provide expert advice on cruises and create tailored travel packages for clients.
Responsibilities
- Guide our customers confidently through the diverse world of cruising and its nearly limitless possibilities
- Advise and assist prospective clients and customers on cruises
- Create individual travel proposals and packages
- Book and manage cruises and related travel services
- Maintain customer relationships and build a base of repeat clients
- Collaborate with cruise lines and other tourism partners
Requirements
- You have experience as a Tourismuskauffrau / Tourismuskaufmann (m/f/d) in a travel agency or tour operator, or comparable professional experience (e.g., travel consultant, customer service, onboard ship positions, etc.)
- You are highly skilled in phone and email consultation and always find the right, confident tone
- You stay organized and keep a cool head even when things get busy
- You embrace teamwork and prioritize service and quality for the customer
- Customer conversations in English are not a problem for you
- Prior knowledge of cruise lines and cruise ships is desirable
Benefits
- Permanent employment in full-time or part-time (minimum 30 hours per week)
- Up to 3 days per week working from home possible
- Additional pay for weekend or holiday shifts (Note: currently about 2 to 3 weekend days per month are required)
- Comprehensive on-site training (approx. 10 weeks) and a mentor for your onboarding
- 30 days of vacation per year based on a 5-day workweek
- Participation in ship inspections and events hosted by our cruise line partners
- Discounted cruises for you and your family
- Company pension beyond statutory requirements and asset-building benefits (vermögenswirksame Leistungen)
- Subsidy for the Deutschland-Ticket or for a parking space in our underground garage in Ahrensburg
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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