Join Kreuzfahrtberater as a Cruise Consultant in Germany. Provide expert advice on cruises and create tailored travel packages for clients.
Responsibilities
Guide our customers confidently through the diverse world of cruising and its nearly limitless possibilities
Advise and assist prospective clients and customers on cruises
Create individual travel proposals and packages
Book and manage cruises and related travel services
Maintain customer relationships and build a base of repeat clients
Collaborate with cruise lines and other tourism partners
Requirements
You have experience as a Tourismuskauffrau / Tourismuskaufmann (m/f/d) in a travel agency or tour operator, or comparable professional experience (e.g., travel consultant, customer service, onboard ship positions, etc.)
You are highly skilled in phone and email consultation and always find the right, confident tone
You stay organized and keep a cool head even when things get busy
You embrace teamwork and prioritize service and quality for the customer
Customer conversations in English are not a problem for you
Prior knowledge of cruise lines and cruise ships is desirable
Benefits
Permanent employment in full-time or part-time (minimum 30 hours per week)
Up to 3 days per week working from home possible
Additional pay for weekend or holiday shifts (Note: currently about 2 to 3 weekend days per month are required)
Comprehensive on-site training (approx. 10 weeks) and a mentor for your onboarding
30 days of vacation per year based on a 5-day workweek
Participation in ship inspections and events hosted by our cruise line partners
Discounted cruises for you and your family
Company pension beyond statutory requirements and asset-building benefits (vermögenswirksame Leistungen)
Subsidy for the Deutschland-Ticket or for a parking space in our underground garage in Ahrensburg
Job title
Cruise Consultant – Tourismuskauffrau / Tourismuskaufmann für Kreuzfahrten
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