Control Tower Specialist ensuring end-to-end management of international shipments at DMS Logistics. Engaging with customs agents and optimizing logistics performance metrics.
Responsibilities
Guarantee end-to-end management of international shipments, from diligencing to post-shipment activities, ensuring adherence to special customs regimes such as Repetro and Law No. 8.032;
Conduct technical cargo analyses for consolidation, assessing NCM compatibility, customs regime, and material type to optimize logistics and meet contractual deadlines;
Work collaboratively with customs brokers and tax departments to manage tariff classification, document approval, and release for DI and DUIMP filings, ensuring regulatory compliance;
Keep systems updated with status information, readiness dates, collections, releases, and clearance details, ensuring full visibility of the flow;
Monitor and analyze performance indicators (OTIF), identify causes of deviations, and implement corrective action plans;
Ensure data accuracy and consistency in platforms such as FollowNet and Power BI;
Coordinate communications with suppliers, freight forwarders, and customs brokers, ensuring smooth documentation flow, deadline compliance, and international process compliance;
Support leadership in preparing executive reports, dashboards, and performance presentations, consolidating operational data and strategic indicators;
Operate with a critical mindset and focus on continuous improvement, proposing optimizations and automations that increase efficiency and standardization of Control Tower processes.
Requirements
Bachelor's degree in International Trade, Logistics, International Relations, or related fields;
Intermediate to advanced English – will be tested;
Experience in import and export operations with end-to-end oversight (diligencing, pre-shipment, and post-shipment);
Knowledge of special customs regimes;
Experience managing documentation and approvals for DI and DUIMP filings with customs brokers;
Experience in cargo analysis for consolidation, tariff classification, and contract deadline control;
Proficiency in logistics performance indicators (OTIF, lead time, transit time) and experience using monitoring tools.
Benefits
Hybrid work model;
Bonus;
Cost assistance;
Health plan, including children from 0 to 18 years (contributory PORTO SEGURO plan);
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