Hybrid Content Quality Assurance

Posted last week

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About the role

  • The advanced associate carries out quality assurance reviews with a greater degree of independence, evaluating more detailed aspects of content such as clarity, functionality of digital assets, and alignment with expected standards.
  • This role supports content projects by resolving routine issues, recommending corrections to content teams, and maintaining clear records of findings.
  • The individual collaborates across functions to ensure timely progress and has some autonomy in troubleshooting straightforward content discrepancies, escalating complex concerns as necessary.

Requirements

  • Proven ability to perform hands on Accessibility testing using various assistive technologies.
  • Expert knowledge of WCAG guidelines and success criteria for proper testing and reporting outcomes.
  • Capable and motivated to coordinate with Developer & Engineering teams, to provide support and code level advice to resolve issues.
  • Critical thinker, able to perform data driven analysis for triaging complex issues, designing solutions, and supporting fix implementation.
  • Ability to validate accuracy of reporting performance on work performed by other teammates, and providing feedback for improvement.
  • Collaborative and eager to learn and share knowledge.
  • Certifications desired CPACC, WAS, or CPWA

Job title

Content Quality Assurance

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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