Contact Center Representative assisting clients with credit card inquiries in a remote setup. Handling calls, providing solutions, and collaborating to meet client needs.
Responsibilities
First point of contact for clients with banking needs
Assist clients with credit card operations and inquiries
Provide information and solutions related to credit card products and services
Collaborate to find solutions that ease banking for clients
Requirements
Fluent in French and English
Ability to work independently as an Agent @ Home with a secure workspace
Excellent communication skills
Benefits
Competitive salary
Incentive pay
Banking benefits
Benefits program*
Defined benefit pension plan*
Employee share purchase plan
Vacation offering
Wellbeing support
MomentMakers, our social, points-based recognition program
Job title
Contact Center Representative – Bilingual, Credit Cards CARE
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