LC
Lear CorporationQAD ERP Business Analyst
QAD ERP Business Analyst collaborating with teams to analyze and enhance QAD ERP systems in Ciudad Juárez. Focused on process optimization and supporting operational efficiency.
About the role
- Conduct Quality Assurance audits on Enhanced Due Diligence (EDD) cases and KYC-related activity
- Perform QA reviews of EDD cases based on the quality rubric, ensuring compliance with established guidelines
- Assist on 2LoD reviews and provide timely responses to findings
- Lead calibrations and office hours supporting other QA analysts
- Conduct root cause analysis on thematic issues and identify procedural gaps or inconsistencies
- Propose solutions to improve procedures and programmatic execution
- Conduct training of new QA and QC joiners and validate their practice cases
- Collaborate with Data Analytics, Escalations, Financial Crime Compliance, and L&D to enhance processes and workflows
- Present QA findings, insights, and recommendations via weekly metrics/dashboards
- Support agents with complex procedural queries
- Undertake highly complex audits and apply in-depth knowledge of regulatory requirements when reviewing unusual scenarios
Requirements
- 6+ Years hands-on experience in executing QA, Audit, or as a Financial Crime Investigator
- Working knowledge of BSA/AML laws, regulations, and rules for financial services/products
- ACAMS or equivalent AML qualification
- Experience in assisting, developing, and producing metrics and reporting
- Strong written/verbal communication, critical thinking, and problem-solving skills
- Highly-motivated, analytical, organized, innovative, and adaptive
- Multi-tasking ability, team-oriented, and a self-starter
- Proven ability to work collaboratively with global partners in other functional units
- Exceptional work ethic and flexibility to work extended hours to meet deadlines, when necessary
- Ability to work with limited direction from management when situations occur
- Intermediate level in PowerPoint/Google Slides and Excel/Google Sheets
Benefits
- Target bonus
- Target equity
- Benefits including medical, dental, and vision
- Attendance at team and company-wide offsites (expected and fully supported)
- Reasonable accommodations for individuals with disabilities
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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