Providing software support and training to customers while ensuring high customer satisfaction in a tech - driven dental care company. Handling requests via calls, chat, and remote tools during installations.
About the role
- Consultant role supporting sales and marketing in life sciences industry. Engage in process analysis, stakeholder management, and IT strategy implementation.
Responsibilities
- Conducting process analysis and definitions
- Requirement gathering on implementation projects
- Stakeholder management during implementation projects
- Supporting IT and Omnichannel strategy definition and implementation
- Change management activities, such as training material creation and training of users
Requirements
- 1 to 3 + years of experience within the commercial field, ideally in a project-based setting
- Technical understanding is a plus, as many of our projects support the IT organization
- Familiarity with Salesforce, Veeva or CRM systems is a plus
- Excellent problem-solving and analytical skills
- Strong communication skills, both verbal and written in English
- Ability to create compelling presentations and confidently present to diverse audiences
- Proactive mindset with a “can-do” attitude and curiosity to learn
- Comfortable working in agile teams and remote environments
- Experience working with global or regulated industries (e.g., pharma, finance) is a plus
- Consulting experience (ideally with firms like Accenture, Deloitte, etc.) is a plus
Benefits
- Health insurance
- Remote work friendliness
- Ongoing learning and development
- Flexible schedules to fit your work to your routine
- Contributions to physical, social, and emotional health
- Home office setup with laptop and other electronic devices
- The chance to help make a difference for patients around the world
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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