AVP, Cloud Technical Product Owner at Synchrony defining and delivering cloud solutions. Collaborating with teams to drive product strategy and ensure successful delivery.
Responsibilities
Define and communicate the product vision and strategy for cloud-based products and services
Align product strategy with business objectives and customer needs
Develop and maintain the product roadmap, dependencies, prioritizing features and enhancements based on business value and customer feedback
Ensure the product backlog is well-defined, prioritized, and aligned with the product strategy
Collaborate with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful product development and delivery
Engage with stakeholders to gather requirements, provide updates, and ensure alignment with product goals
Oversee the product development process, ensuring timely and high-quality delivery of cloud products and features
Work closely with development teams to define user stories, acceptance criteria, and release plans
Gather and analyze customer feedback to inform product decisions and improvements
Ensure cloud products meet customer needs and deliver a positive user experience
Monitor product performance, usage, and adoption metrics
Develop and present regular reports on product performance, customer feedback, and improvement opportunities to senior leadership
Stay updated with the latest trends, technologies, and best practices in cloud product management
Continuously evaluate and enhance product processes to improve efficiency and effectiveness
Manage Agile teams’ dependencies, risks, and value delivery using Jira, Jira Align and other approved tools
Define releases and program increments with in Jira and communicate with Agile partners and product Managers
Facilitate product demos in the Developer's forums
Requirements
Bachelor's Degree and 4+ years of IT experience or, in lieu of a degree, a high school diploma / GED and 7+ years of Product / Project Management experience in the credit card, financial services, or technology industries
4+ years Product / Project Management experience in the credit card, financial services, or technology industries
SAFe Product Owner/Product Manager Certification
AWS Certified Cloud Practitioner
AWS Certified Solutions Architect – Associate
Experience with CI/CD Pipelines and Infrastructure as a code (Terraform)
Knowledge of cloud security best practices (IAM, Encryption, etc)
Knowledge of Cloud Network and RDS, Event Streaming & Caching services
Proficiency in Agile methodologies and tools (e.g., Scrum, Kanban)
Action oriented – create an environment to leverage agile methodology and deliver continuous benefit to the business teams during the project
Proven experience in problem solving and negotiated solutions
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