You'll be responsible for providing technical consultancy / in depth technical delivery on some of our largest and most complex projects.
Either remotely or onsite, you'll provide a high quality customer experience.
You'll act as an escalation point for your area of specialism undertaking complex faults and escalations.
Liaise with technical pre-sales consultants, project management teams, and Service Desk Engineers on a regular basis in pursuit of successful delivery.
Requirements
Proficiency in Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Teams.
Experience with Microsoft 365 administration, including user and license management, security and compliance, and service health monitoring.
Strong troubleshooting skills to resolve complex technical issues related to Microsoft 365.
Experience in migrating users and data to Microsoft 365, ensuring minimal disruption to business operations.
Knowledge of implementing and maintaining security best practices within the Microsoft 365 environment.
Familiarity with automation tools and scripting languages like PowerShell.
Understanding of networking concepts and protocols, including DNS, TCP/IP, VPN, and firewalls.
Ability to monitor and maintain the health and performance of the Microsoft 365 environment using tools like Azure Monitor.
You must have a full valid UK driving license.
Benefits
A dynamic, varied role: No two days will be the same.
The chance to work alongside other highly skilled cloud engineers: Be able to share knowledge and experience in solving technical problems.
Growth and development opportunities: We’re committed to helping you develop your skills and advance your career.
A supportive, inclusive culture: At Focus Group, we pride ourselves on maintaining a positive and collaborative work environment.
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