About the role

  • Business Systems Analyst Associate at Arkansas Blue Cross translating business requirements into technical specifications. Collaborating with teams to enhance application systems and improve workflows.

Responsibilities

  • Gather business requirements and translate them into functional and technical requirements.
  • Serve as a technical liaison between IT enterprise business solutions development team and the business community.
  • Analyze and configure application systems, modifying existing systems to improve workflow or to serve new purposes.
  • Ensure functionality, user acceptance and effective implementation of changes to solve problems, achieve business requirements and improve system performance.
  • Assist with developing test scripts, executing test plans and maintaining test cases for system functionality.
  • Collaborate with various internal departments, analysts, development teams, external customers, and leadership.
  • Develop enterprise business solution system requirement documents and technical specification documents.
  • Provide detail documentation of system errors and explanations to resolve issues.
  • Integrate data from multiple data sources, ensure data accuracy and integrity, and update data as needed.
  • Perform root-cause analysis and audits to verify workflow and identify process improvements.
  • Prepare reports or data delivery by analyzing and summarizing information and trends.

Requirements

  • High School Diploma or Equivalent
  • Bachelor’s degree in Business, Computer Science, Healthcare Management or related field with demonstrated college coursework and projects
  • In lieu of degree, five (5) years' business process analysis, data analysis or systems analysis experience with a complex system technology will be considered.
  • Data testing and/or software application testing experience preferred.
  • Proficiency working with MS Office Suite, including Excel and Access.
  • Technical & Analytical skills
  • Excellent communication skills
  • Ability to build collaborative relationships.
  • Ability to interpret complex documentation.
  • Ability to use query tools.

Benefits

  • Tuition reimbursement.
  • Club Blue, a free, onsite gym to encourage exercise.
  • Green Leaf Grill and Green Leaf Grill Express, onsite restaurants in Little Rock that promote healthy eating.
  • Incentives for wellness education and exercise

Job title

Business Systems Analyst

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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