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EB
Hybrid Bilingual Renewal Advisor – 6 months contract
Posted 2 months ago
About the role
- Renewals Advisor at Equitable Bank, fostering relationships with mortgage borrowers for effective renewals. Join a dynamic team focused on innovative banking solutions in Canada.
Responsibilities
- The Renewals Advisor is responsible for establishing and maintaining a professional relationship with borrowers and/or brokers whose mortgages are approaching maturity.
- They must review each individual file, assess clients’ needs, provide necessary information and negotiate renewals with the ultimate goal of retention, while adhering to the bank’s set policies and procedures.
Requirements
- Completed post-secondary program in a related discipline and/or 2-3 years of experience in a related field
- Bilingual (English and French)
- Superior interpersonal and communication skills, both written and verbal
- Strong decision making and problem solving abilities
- Ability to perform under pressure
- Basic mathematical skills
- Exemplary analytical abilities
- Strong customer service and negotiation skills
- Computer literate (MS Outlook, MS Word, MS Excel)
- Self-motivated to meet tight deadlines
- Results/goal achievement oriented
- Ability to seamlessly balance multiple priorities simultaneously; organized multitasking
- Team oriented
- Working knowledge of residential mortgages and processes, and thorough understanding of products offered by Equitable
- A general understanding of current mortgage market trends
Benefits
- Competitive discretionary bonus
- Market leading RRSP match program
- Medical, dental, vision, life, and disability benefits
- Employee Share Purchase Plan
- Maternity/Parental top-up while you care for your little one
- Generous vacation policy and personal days
- Virtual events to connect with your fellow colleagues
- Annual professional development allowance and a comprehensive Career Development program
- A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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