Bilingual Care Manager evaluating members’ care needs and promoting quality outcomes in New York. Collaborating with care teams and community providers to address health outcomes and member engagement.
About the role
- Bilingual Loan Officer Assistant supporting mortgage lending process at CrossCountry Mortgage. Ensuring efficiency and clear communication in loan applications and client interactions.
Responsibilities
- Supports high-producing Loan Officers within CrossCountry Mortgage
- Ensures efficient and seamless loan process for external clients
- Reviews applications, analyzes financial documentation and submitted files through automated underwriting systems
- Conducts welcome calls and maintains proactive communication with clients
- Collects, verifies, and organizes borrower documentation (income, assets, credit, etc.)
- Performs income analysis and calculations
- Submits loan files through automated underwriting systems (DU/LP)
- Prepares pre-approval letters on behalf of the Loan Officer
- Understands and advises clients on various loan program options
- Partners with internal teams to ensure loans are processed and closed on time
- Attends in-office meetings and training sessions at the branch office in The Colony, Texas
- Works overtime as required
Requirements
- Fluency in Spanish and English
- 2+ years of experience in the mortgage industry
- Proficient experience with loan origination software (Encompass preferred)
- Extensive knowledge of loan origination and underwriting processes
- Knowledge of residential mortgage procedures and loan programs
- Familiarity with FHA, VA, Conventional, and Non-QM loan programs
- Excellent communication skills in both English and Spanish
- Excellent organizational and problem-solving skills
- Exceptional customer service skills
- Skilled in multitasking and managing competing priorities effectively
- Excels in dynamic, high-volume settings
Benefits
- medical
- dental
- vision
- 401K
- short-term disability
- employee assistance program
- wellness program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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