Hybrid Bilingual Business Oversight Specialist

Posted 2 months ago

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About the role

  • Business Oversight Specialist overseeing regulatory compliance in wealth management at Sun Life. Collaborating with advisors to ensure compliant business practices and improve oversight effectiveness.

Responsibilities

  • Conduct various oversight and monitoring programs for the Wealth business (our Mutual Funds dealer and Investment dealer)
  • Support the design and continuous improvement of oversight and monitoring programs.
  • Complete ad hoc targeted reviews of advisor business and sales practices in response to potential risks or flagged issues.
  • Contribute to data collection, analysis and reporting efforts to identify conduct trends and regulatory risks.
  • Conduct various quality assurance activities supporting the Oversight Programs team.
  • Assist in documenting and escalating findings, along with recommended mitigation actions.
  • Contribute to the development of consumable and relevant reporting based on monitoring and investigative analysis to provide meaningful and actionable insights.
  • Collaborate with Trade Supervision, District Regulatory Review and Compliance Best Practices teams, as well as advisors and field leaders to address issues identified through audit programs.
  • Proactively identify issues and coaching opportunities for field leaders and advisors to improve compliance outcomes.
  • Proactively identify and share opportunities for improvement in policies, processes, tools, and reporting across the compliance ecosystem.
  • Stay current on industry developments and updates to regulations.

Requirements

  • Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.
  • Excellent knowledge and understanding of Investment products
  • Excellent knowledge and understanding of CIRO (formerly IIROC & MFDA) regulations.
  • Excellent relationship building, communication and presentation skills.
  • Strong analytical, organizational, and problem-solving skills.
  • Ability to work independently as well as in a team and manage multiple priorities and timelines.
  • Ability to work effectively in a fast-paced, complex and evolving environment.
  • Ability to apply critical thinking skills to processes, escalations, and issue resolution.
  • High degree of integrity and ethics, good judgement and exceptional interpersonal and communication skills.

Benefits

  • A friendly, collaborative and inclusive culture
  • Flexible Benefits from the day you join to meet the needs of you and your family
  • Pension, stock and savings programs to help build and enhance your future financial security
  • Wellness programs that support the three pillars of your health – mental, physical and financial
  • An environment of continuous learning and improvement
  • Hybrid work environment

Job title

Bilingual Business Oversight Specialist

Job type

Experience level

Mid levelSenior

Salary

CA$60,000 - CA$97,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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