Collections Specialist responsible for facilitating collection and managing accounts receivable at Ryan, a tax services firm. Collaborating with clients and assisting with financial tasks to ensure recovery efforts.
Responsibilities
Communicate with clients regarding unpaid invoices
Collaborate with firm partners and engagement managers to resolve collection issues
Prepare periodic reports for management on the status of accounts receivable and collection activities
Assist the finance department with collection-related tasks, including providing copies of invoices, client contracts, statements, electronic client communications, credit card authorizations, payment receipts and electronic funds transfers
Work with partners and managers on the status of unbilled revenue and the anticipated timing for billing and collection
Create and manage the notification and communication process with engagement staff regarding billing and collection efforts
Request electronic payments from clients and prepare the required documentation
Perform other duties as assigned
Requirements
Bachelor’s degree
2–3 years of prior collections experience, preferably in professional services or consulting
Basic web navigation and internet research skills
Intermediate proficiency with Microsoft® Word, Excel and Outlook, and with accounting and billing software
Benefits
Hybrid and remote work options
Award-winning culture
Generous vacation allowance
20 additional weeks of parental leave (including adoption)
Monthly gym membership OR reimbursement for gym equipment
Eligibility for health and dental benefits from day one
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