Support key product initiatives from concept through final implementation.
Work closely with product managers, sales and client service teams to acquire and document business requirements to build, manage and maintain product documentation including product definitions, prototype design, user stories, and process flows.
Engage with engineering and QA teams throughout the software development life cycle, including analysis, design, development support, testing, and deployment.
Assist in managing the overall project governance by creating and maintaining project schedules; help manage internal project communications to project & executive teams.
Work collaboratively with product managers and client service teams to assess client issues and challenges, suggesting areas of improvement and defining proposed solutions.
Take ownership of critical issues, enlist proper representation from other support teams and drive towards resolution.
Requirements
Bachelor’s degree in a related field or equivalent experience
Minimum 2-3 years’ experience as business analyst/product owner/client support specialist
Experience with Agile and Waterfall Methodology
Prior experience writing business requirements, user stories or functional specifications required
Prior experience working in Financial Services Industry a strong plus
Ability to prioritize effectively, multitask, and manage time appropriately
Excellent written and verbal communication skills including a strong track record of cross-team and cross-client team participation
An energetic, positive, and innovative attitude, with leadership and facilitation skills to bring products and projects to a successful delivery.
Benefits
Bonus Eligible
Please visit www.broadridgebenefits.com for information on our comprehensive benefit offerings for this role.
All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.
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