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ARISE– Online Marketing GmbHDevOps Product Manager
DevOps Product Manager working on complex platform and infrastructure projects. Consulting on DevOps best practices and ensuring scalable, efficient digital ecosystems for clients.
About the role
- Support and manage applications and services in a hybrid-cloud environment such as AWS; ensure optimal performance, cost-efficiency, and security
- Support Kubernetes clusters for containerized application deployment, scaling, and management
- Configure and integrate DevOps tools and processes with the ServiceNow platform to automate incident management and support other IT service workflows
- Serve as a subject matter expert for Level 2 technical issues, troubleshooting complex problems related to software engineering, cloud infrastructure, and application performance
- Work closely with software development, deployment, and SRE teams to ensure seamless integration and a shared understanding of operational requirements
- Implement comprehensive monitoring and logging solutions to ensure system health and proactively identify and resolve issues
- Participate as a member of the Incident Management Support Team – OEM; no supervisory responsibilities
Requirements
- Experience providing Level 2 technical support in a fast-paced, enterprise environment
- Excellent problem-solving, analytical, and communication skills
- Demonstrable expertise in Cloud Engineering on at least one major platform (AWS, Azure, or GCP)
- Proven experience with containerization and orchestration technologies, specifically Kubernetes
- Hands-on experience with ServiceNow, including ITSM, ITOM, and other relevant modules
- Minimum of 2-5 years of experience in DevOps, Software Engineering, or similar role
- Bachelor’s degree in computer science, Information Technology, or a related field
- Certificates or Licenses: None
Benefits
- A hybrid work environment, up to 2 days per week of remote work
- Tuition Reimbursement to support your continued education
- Student Loan Repayment Assistance
- Technology Stipend allowing you to use the device of your choice to connect to our network while working remotely
- Generous PTO and Parental leave
- 401k Employer Match
- Competitive health benefits including medical, dental and vision
- Eligibility for a discretionary bonus; Incentive Range 8% to 15%
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