Operations Manager ensuring daily operational excellence in loan servicing with PNC. Collaborating with teams and resolving issues while maintaining quality control.
About the role
- Associate Manager responsible for monitoring cash discrepancies and overseeing loan operations at SS&C. Lead a team to ensure accurate reconciliations and strengthen processes.
Responsibilities
- Assume responsibility over the daily Position/ Transaction and Cash reconciliations of multiple accounts to Custodians/Clients & Agent banks.
- Work closely with the Client, internal teams, and custodians/agents to ensure timely resolution of breaks and issues and mitigate risk for our clients.
- Oversee a team of analysts and build strong reconciliations processes and procedures.
- Ensure team adheres to best business practices of the firm.
- Prepare daily, weekly, monthly, and quarterly KPIs to track trends and workflow issues.
- Review root cause analysis to make recommendations to improve processes, create efficiencies and mitigate risk.
Requirements
- Bachelors degree in finance or related discipline
- 5+ years financial services/securities industry experience in operations and loan operations working for either a prime broker, administrator or hedge fund
- Understanding of syndicated loans; including closing and maintenance of loans as well as the interrelationship with agent banks
- Advent Geneva experience a plus
- Knowledge of WSO, LoanSERV and Clearpar a plus
- Strong written and verbal communication skills
- Proven ability to work under pressure and make deadlines
- Solid client relationship management skills
Benefits
- 401k Matching Program
- Professional Development Reimbursement
- Flexible Personal/Vacation Time Off
- Sick Leave
- Paid Holidays
- Medical
- Dental
- Vision
- Employee Assistance Program
- Parental Leave
- Discounts on fitness clubs, travel and more!
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