Create, maintain, and develop deep customer connections with top-level executives
Drive proactive account growth, sell new offerings, and minimize erosion in renewals
Develop and execute account strategies for Portfolio or Strategic accounts
Identify and qualify new opportunities; build relationships with key decision-makers
Work closely with sales team members and partners to build go-to-market pipeline
Own account P&L and take charge of customer satisfaction and account compliance
Provide innovative solutions informed by external best practices
Requirements
5+ years experience running account P&L
Deep knowledge of business and technology trends and industry best practices
5 years of experience managing sales process end-to-end
Proven experience with revenue growth, cost, profitability, trends, and risks
Open minded and empathetic approach in relationships with customers
Preferred: Bachelor's degree or Master’s degree
Preferred: Sales experience in technical solutions
Benefits
Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey.
Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more.
Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.
Opportunities for hands-on experience and learning opportunities
Ability to certify in all four major platforms
Job title
Associate Director – Customer Partner, Financial Services & Insurance
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