Analyst managing projects and data for internal teams at Medline Industries. Supporting various internal teams while ensuring project timelines and pricing accuracy.
Responsibilities
Work on a cross functional team supporting various internal teams while managing projects.
Analyze data provided by customers and Group Purchasing Organizations.
Gather all eligibility and process contract connections to each account.
Ensure project timelines are met by overseeing all project activities.
Provide administrative support, including progress tracking and documentation.
Oversee pricing communications related to distribution implementation.
Engage with the vendor community and collaborate with Sales, Implementation, and customers.
Lead conference calls to educate customers on processes and timelines.
Maintain open communication with customers and the sales team about project progress.
Appropriately escalate issues and develop resolution plans with management assistance.
Monitor price accuracy following the go-live date.
Facilitate onboarding for new team members in the pricing projects role.
Assist in developing and enhancing Standard Operating Procedures (SOPs).
Requirements
Bachelor's Degree
At least 2 years of experience providing customer service to internal and/or external customers
Intermediate level skill in Microsoft Excel
Experience using time management skills
Experience working through details of a problem, overcoming obstacles, and reaching a positive solution
Experience presenting to and communicating with various audiences
Experience collaborating with internal and external resources.
At least 1 years of pricing experience (preferred).
Advanced level skill in Microsoft Excel (preferred).
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