People Systems & AI Specialist at Made Tech focusing on HRIS optimization and automation. Leading AI tool implementation and mentoring the People team in a technology - driven environment.
About the role
- AI Solutions Specialist at Sabio Group designing and delivering enterprise-scale AI and CX solutions. Leading discovery workshops and translating AI capability into measurable business outcomes.
Responsibilities
- Lead discovery sessions with enterprise clients to uncover opportunities and map AI to business needs.
- Design and validate end-to-end AI and automation architectures, ensuring scalability, resilience, and security.
- Own technical & operational service responses for proposals, RFPs, and pitches, ensuring clarity and credibility.
- Deliver engaging demonstrations and presentations that showcase ROI and competitive advantage.
- Act as an AI authority during sales cycles, influencing deal strategy and client positioning.
- Partner with Solution Engineers on proofs-of-concept and demos under time-sensitive conditions.
- Provide customer and market insights to inform Sabio’s product and proposition roadmap.
- Mentor junior and associate colleagues, building capability across the Presales team.
Requirements
- Expert-level knowledge of Conversational AI, Generative AI, Agentic AI, and automation frameworks.
- Deep understanding of CCaaS/contact centre operations and digital CX transformation.
- Awareness of security, compliance, and integration considerations in enterprise deployments.
- Commercial and financial awareness, including ROI modelling and TCO analysis.
- Strong understanding of competitive landscape in AI/CX.
- Proven ability to translate complex architectures and organisational challenges into clear, measurable business outcomes.
- Confidence engaging with senior stakeholders, including C-level executives.
- Strong influencing and negotiation skills within competitive sales cycles.
- Ability to balance technical depth with commercial positioning.
- Leadership skills to guide junior team members, drive AI enablement through thei immediate Specialist team, and collaborate across functions.
- Resilience and adaptability in fast-moving, high-pressure environments.
- Significant experience in Presales, Solutions Consulting, or Technical Architecture.
- Proven track record in delivering AI-enabled CX transformation projects.
- Bachelor’s or Master’s degree in Computer Science, AI, Engineering, or related discipline. (preferred)
- Advanced cloud certifications (AWS Solutions Architect, Azure AI Engineer Associate, GCP AI/ML Engineer).
- Vendor-specific CX/CCaaS certifications (Genesys Cloud, Amazon Connect).
- Specialist AI/ML certifications (TensorFlow, Hugging Face, OpenAI, or equivalent)
Benefits
- This is your chance to join and friendly and passionate team that will motivate you to learn and develop your career in the company.******Benefits may include:******Pension Scheme**Remote/Flexible work**Life insurance**Health Insurance**25 days paid holiday a year**LinkedIn Learning**Plus many more! (Benefits are dependant on your base location.)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Head of AI driving innovation across Product & Enterprise within Volkswagen AG. Leading AI developers to implement advanced solutions in mobility and automotive products.
Postdoctoral Researcher focusing on privacy technologies and AI security at Fraunhofer Institute. Engaging in research, mentoring, and publishing in leading cryptography venues.
Student Assistant focusing on cryptography and AI research at Fraunhofer - Gesellschaft. Engaging in innovative solutions for security and data protection challenges.
AI Technology Manager driving AI solutions in Valmet's industrial innovation. Leading AI application design and integration into products across multiple business processes.
Medical Affairs AI Operations Lead driving AI transformation by assessing workflows and embedding AI capabilities. Ensuring measurable productivity improvements in Medical Affairs across regions and functions.
AI Consultant responsible for leading AI discovery and project implementation for large enterprise clients. Focusing on automation opportunities and scaling AI solutions for maximum impact.
AI Operations Engineer at Cube, building systems for automated workflows and AI infrastructure. Focused on enabling operational efficiency across teams while ensuring data integrity.
Senior Associate focused on program management and client relationships at PwC. Analyzing complex issues and mentoring team members while overseeing program execution and reporting.
Manager in strategy consulting at PwC specializing in AI - led operating models and strategic business solutions. Leading cross - functional teams to deliver measurable value to clients.