Technical Solutions Lead bridging customers and product, managing technical delivery for enterprise accounts. Driving adoption and ensuring successful implementation of our rental solutions.
About the role
- Solutions Consultant designing and implementing AI agents to streamline legal workflows for enterprise customers. Collaborating with teams to enhance automation in legal processes at scale.
Responsibilities
- Design & Build Legal AI Agents: Collaborate with customers to understand their legal workflows (e.g., NDAs, MSAs, DPAs) and configure agents that handle intake, triage, contract review, and more.
- Own End-to-End Implementation: Lead onboarding and deployment of legal-focused agents—scoping requirements, configuring workflows, and ensuring successful launches.
- Legal Strategy Partner: Advise legal, legal ops, and procurement teams on best practices to scale their impact through automation while ensuring compliance and consistency.
- Product Feedback & Roadmap Influence: Provide structured feedback to product and engineering to inform agent capabilities related to contract templates, fallback clauses, and approval logic.
- Stakeholder Enablement: Deliver training and resources to help legal teams self-manage agents and continuously improve automation quality.
- Cross-Functional Partnership: Coordinate across customer success, sales, engineering, and legal leadership to drive measurable impact for enterprise customers.
- Advance Legal Agent Innovation: Bring field insights to help shape Zip’s long-term vision for AI-powered legal workflows.
Requirements
- 4+ years of experience implementing legal tools (ie. SimpleLegal, IronClad, LinkSquares, etc)
- Deep understanding of legal processes, contracting, and stakeholder dynamics within large organizations.
- Strong technical curiosity and ability to influence AI agent design and behavior.
- Excellent communication and change management skills across legal, procurement, and business stakeholders.
- Proven ability to navigate ambiguity and deliver outcomes quickly in fast-paced environments.
- Bonus: Experience with CLM tools, redlining workflows, or legal automation platforms.
- Bonus: CS, Engineering, or Math degree—or equivalent technical fluency.
Benefits
- 📈 Equity in a hypergrowth company
- 💻 Apple equipment and home office budget
- 🌴 Flexible PTO
- 🚠 Team-building events and happy hours
- 🍱 In-office meals and snacks
- 💊 Medical, dental, and vision coverage
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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