compliance

knok is the answer for a world where everyone has timely access to quality care. Through a Digital Front Door strategy, we connect patients, providers and healthcare professionals in one place.

Our API-first white-label platform enables a continuous, engaging and personalised healthcare experience for all conditions through a cutting edge Patient Journey Engine. With regular clinical practice as our main source of knowledge, we leverage ready-to-use data to improve care automation and increase financial savings.

Since 2015, we have been combining our clinical and operational intelligence, serving millions of people and enabling more than 2.5 million clinical interactions in over 12 countries. With quick implementations and fast results, our platform is scalable and AI-ready, enhancing the power of data-driven care to deliver better outcomes during all stages of life. 

For more information, visit [www.knokcare.com](http://www.knokcare.com/)

ISO 27001 certified

Recognised as #3 in Deloitte’s Technology Fast 50 2023 Portugal list

Proud supplier of the G-cloud 13 Framework

Top 10 Telemedicine Solution Providers in 2021 by Healthcare Tech Outlook

knokcare

• Manage and support regulatory processes for medical devices (primarily within the EU - MDR);
• Prepare technical documentation for certification (CE marking);
• Ensure compliance with applicable regulatory requirements;
• Collaborate with internal teams (product, engineering, clinical) to ensure regulatory alignment;
• Support and maintain the Quality Management System (QMS), ensuring compliance with standards such as ISO 13485;
• Liaise with notified bodies and other regulatory authorities;
• Monitor regulatory changes and ensure internal implementation.

Regulatory Affairs Specialist – Medical Devices

Regulatory Affairs Specialist managing regulatory processes and ensuring compliance for medical devices. Focusing on EU regulations and collaborating with multidisciplinary teams for certification and quality management.

Five9 is a leading provider of cloud contact center software, recognized as a leader in the Gartner Magic Quadrant for CCaaS. The company offers comprehensive tools for automating workflows and enhancing customer engagement through AI-driven solutions. Its platform integrates CRM and UC systems to provide seamless agent and customer experiences across various channels, such as voice, email, chat, and SMS. Five9 empowers businesses to elevate customer satisfaction and drive business results by delivering personalized and efficient customer service solutions.

Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,000 customers worldwide and facilitating billions of customer engagements annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to help customers reimagine their customer experience. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps increase agent and supervisor productivity, connects the contact center to the business, and ultimately deliver tangible business results including increased revenue and enhanced customer trust and loyalty.

Five9

• Manage licensing, filing, and reporting documentation for various projects, working closely with the global regulatory team and external legal advisors to ensure timely and accurate submissions to official regulatory bodies.
• Support the development and continuous maintenance of the regulatory reporting calendar, including setting reminders and ensuring documentation and deadlines remain up to date.
• Take full ownership of preparing regulatory reporting materials, submitting them for managerial review, and delivering final documentation to the appropriate authorities in line with reporting schedules.
• Conduct research, gather data, and produce documentation related to regulatory activities, following the priorities and guidance set by the team manager.
• Assist internal teams by providing the required paperwork, compliance documentation, and support for processes triggered by regulatory or compliance obligations.
• Support the end-to-end management of regulatory application processes, particularly in consolidating documentation, tracking progress, and ensuring all requirements are met according to local regulations.
• Assist in maintaining accurate internal records of regulatory requirements, reporting obligations, and compliance-related projects, ensuring traceability and consistency across markets.

Telco Regulatory Compliance Assistant

Telco Regulatory Compliance Assistant supporting global regulatory team at Five9. Managing documentation, reporting, and compliance across various markets in the telecommunications sector.

GuestWorld is a company founded in 2016 that operates in the outsourcing sector, providing services across various business areas. The company’s primary goal is to deliver excellent services to clients while fostering strong, trust-based relationships and mutual growth with employees. GuestWorld places a significant emphasis on the well-being and happiness of its staff, offering ongoing training and development opportunities in a dynamic and welcoming environment, in addition to unique team-building events and celebration of holidays.

Somos uma empresa de consultoria informática com muita experiência, especializada nas diferentes áreas no ramo informático, sempre tendo por base as boas práticas do ITIL.
 Temos técnicos e consultores altamente especializados, em constante aprendizagem, comprometidos com as exigências do mercado e sempre mantendo o foco nas necessidades dos nossos clientes.
 Fornecemos todo o tipo de equipamento, aplicações e soluções de comunicação que as empresas necessitam, bem como aconselhamento sobre os mesmos.

GuestWorld

• Analyze clients' money laundering risk, ensuring the implementation of Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) measures in accordance with Group procedures
• Perform real-time transactional monitoring analyses, as well as behavioral assessments
• Conduct enhanced due diligence on clients (EDD and KYC), including preparation and drafting of the corresponding reports
• Analyze counterparties and ensure the handling of transactional alerts
• Assess money laundering (AML) and terrorist financing (CFT) risk, proposing appropriate measures to mitigate identified risks

Compliance Analyst

Compliance Analyst focusing on AML and BCFT compliance for GuestWorld. Ensuring customer due diligence and analyzing compliance risks in a dynamic work environment.

Mediphacos is a Brazilian medical device company specializing in ophthalmic products and surgical solutions, including intraocular lenses, scleral and contact lenses, keraring corneal implants, surgical instruments and related equipment. The company develops clinical planning tools and support services for eye care professionals, emphasizes quality certifications (ISO 13485, CE, GMP, ANVISA) and serves ophthalmology clinics and surgeons internationally.

A Mediphacos, fundada em 1972, é uma empresa Brasileira, líder mundial em segmentos intracorneanos, referência nacional em lentes de contato especiais gás-permeáveis e pioneira na fabricação de lentes intraoculares na América Latina. Temos como missão restaurar, preservar e aprimorar a visão humana através da fabricação e distribuição de produtos oftalmológicos de alta qualidade e tecnologia. A Mediphacos possui 4 linhas de produtos: Catarata, Vision Care, Córnea e Dry Eye. Contamos com um completo portfólio de produtos e equipamentos, capaz de atender as mais variadas necessidades dos médicos oftalmologistas e pacientes. 

Mediphacos is a Brazilian company, founded in 1972. We are a world leader in intrastromal rings, a national reference in RGP contact lenses and a pioneer in the manufacture of intraocular lenses in Latin America. Our mission is to restore, preserve and improve the vision of patients through the manufacturing and distribution of ophthalmic products of high quality and cutting-edge technology. Mediphacos is present in sixty countries, with four product lines: Cataract, Vision Care, Cornea, and Dry Eye. We have an extensive portfolio of products and equipment, meeting a wide variety of ophthalmology needs.

Mediphacos

• Manage the technical aspects and coordinate the CE certification process for medical devices in accordance with Regulation (EU) 2017/745 (MDR);
• Support the preparation and review of technical files and compliance documentation;
• Liaise with notified bodies, competent authorities and external partners;
• Ensure implementation and maintenance of the quality management system (ISO 13485);
• Serve as Technical Responsible (Responsible Person) to INFARMED and other regulatory authorities;
• Support internal teams (R&D, Production, Marketing) on regulatory and quality matters.

Regulatory Affairs Manager – Conformity and Technical Manager

Manage the certification processes for medical devices, ensuring compliance with EU regulations and supporting internal teams on regulatory issues. Requires expertise in engineering and medical device certification.

Alviere is a company that offers a comprehensive enterprise embedded finance platform. It provides solutions such as accounts, payments, branded cards, global money transfers, and wallets for industries like retail, travel, hospitality, marketplaces, and financial services. Alviere acts as a licensed money transmitter and assists non-bank financial institutions, payroll and payment providers, and financial services companies with onboarding clients, sending cross-border payments, and issuing accounts and cards. The company emphasizes security and compliance, enabling enterprises to embed financial products into their existing offerings.

With Alviere, organizations can offer financial products to drive customer engagement, generate new revenue streams, and improve existing financial flows. The Alviere HIVE platform offers an extensive range of configurable, branded financial products, including accounts & wallets, card issuance, streamlined payments, and global money transfers. Alviere brings together technology and program support with the trust of a licensed financial institution to assure the safety, flexibility, and long-term viability of client programs.

Alviere

• Evaluate Merchant/business client onboarding applications, including due diligence and beneficial ownership research
• Perform due diligence and enhanced due diligence on customers, partners and vendors
• Review KYC/KYB applications and verifies identities of potential customers
• Review AML/CTF alerts
• Review OFAC sanctions, PEP, and adverse media alerts as part of customer screening and transaction monitoring
• Conduct investigations into potential compliance breaches, policy violations, or fraudulent activities
• Collect and analyze evidence and recommend appropriate actions
• Work closely with legal, risk management, operations, and internal audit to ensure a cohesive and comprehensive compliance program

Junior Compliance Analyst

Junior Compliance Analyst supporting AML/CTF compliance for Alviere's fintech platform. Performing KYC/KYB, due diligence, alerts review, and investigations in a hybrid Lisbon role.

Hybrid Compliance Managers roles in Portugal

Browse 5 hybrid compliance managers roles hiring in Portugal plus related opportunities such as risk, compliance analyst and compliance officer.

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