Quality Manager overseeing quality performance and continuous improvement for Drinking Water Business Unit at Zurn Elkay Water Solutions. Collaborates with cross-functional teams to ensure product quality and compliance.
Responsibilities
Responsible for the development, implementation, management, and maintenance of the DW Business Unit quality systems in alignment with internal standards, regulatory requirements, and ZEBS principles
Lead and influence plant quality leadership across DW manufacturing sites to ensure consistent execution of inspections, containment, corrective actions, and quality metrics
Serve as the advocate and voice of quality across the DW Business Unit, promoting a culture of prevention, accountability, and continuous improvement
Drive reductions in warranty, returns, customer complaints, and Cost of Poor Quality (COPQ) through data-driven analysis and systemic corrective actions
Ensure robust systems for inbound, in-process, and outbound quality controls to prevent escapes and drive issues to effective root cause resolution
Lead and support APQP execution for new products and process changes, including DFMEA, PFMEA, Control Plans, and PPAP readiness
Partner with Product Engineering and Operations to ensure quality readiness and risk mitigation prior to product and process release
Collaborate with Supplier Quality (Sourcing organization) on supplier-related quality issues and improvement initiatives (Supplier qualification, audits, PPAP ownership, and supplier corrective actions remain within Supplier Quality)
Serve as the business point of contact for quality system execution and support audit readiness and regulatory compliance across DW sites
Establish and maintain quality review forums, performance metrics, dashboards, and reporting cadence
Leverage quality data, warranty trends, and customer feedback to drive analytics, root cause identification, and preventive actions
Promote and sustain structured problem-solving, continuous improvement, and lessons learned across Manufacturing, Engineering, and Quality teams
Requirements
Bachelor’s degree in manufacturing, Mechanical, Industrial, or related Engineering discipline required
10 or more years of experience in quality systems, plant quality, customer quality, or manufacturing quality roles
Demonstrated expertise in Advanced Product Quality Planning (APQP), including DFMEA, PFMEA, Control Plans, and PPAP readiness
Experience supporting new product launches and manufacturing or process transitions
Strong root cause analysis, corrective action, and continuous improvement capability
Lean and/or Six Sigma experience required (Green Belt required; Black Belt preferred)
Experience in high-mix manufacturing, assembly operations, or regulated products preferred
Strong leadership, communication, and cross-functional collaboration skills
Benefits
Competitive Salary
Medical, Dental, Vision, STD, LTD, AD&D, and Life Insurance
Matching 401(k) Contribution
Health Savings Account
Up to 3 weeks starting Vacation (may increase with tenure)
12 Paid Holidays
Annual Bonus Eligibility
Educational Reimbursement
Matching Gift Program
Employee Stock Purchase Plan – purchase company stock at a discount!
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