Technician for customer service at Nohl Brandschutz GmbH handling fire protection systems inspection and service. Requires technical expertise and customer service skills with travel readiness.
About the role
- Multinational Customer Service Specialist in International insurance servicing clients in cooperation with external partners. Contributing to the management of insurance in the Asia Pacific region.
Responsibilities
- Support the seamless experience of customers and brokers with our services.
- Observe key performance indicators including the speed of local policy issuance, reinsurance premium collection.
- Maintaining the quality of data in administrative systems.
- Assuring the consistency of local insurance policies and our commitment to the global customer.
- Conduct all activities in line with operating protocols.
- Provide support to customers, colleagues and insurance partners on less usual queries and arrangements.
- Maintain and further develop the relationships with insurance partners.
Requirements
- Passion for insurance, communication and international trade.
- Experience in international insurance, fronting business, non-life underwriting, reinsurance or claims is advantage.
- Technical knowledge of non-life products and operations (Property, Liability, Technical, Motor, Financial lines) is advantage.
- Excellent English is a must, additional language (Chinese language) is an advantage.
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Service Technician performing maintenance and commissioning of fire protection systems at customer sites. Requires travel and on - call availability for emergency services.
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