Business Analyst working within Product Development to optimize insurance software processes for clients. Translating customer requirements into user - friendly solutions on the Axon platform.
About the role
- Business Analyst at Zurich responsible for analyzing processes and improving efficiency and quality. Collaborates with teams to gather requirements and support technology implementations.
Responsibilities
- Conduct detailed analysis of current business processes and identify improvement opportunities.
- Gather, document, and validate business requirements with stakeholders.
- Translate business needs into functional/technical specifications.
- Facilitate meetings, workshops, and interviews to collect input from subject matter experts (SMEs).
- Map and analyze current workflows using methodologies such as BPMN, Lean o Six Sigma.
- Propose optimized processes and support change management efforts.
- Analyze data trends to support business decisions.
- Develop dashboards and reports using tools like Excel, Power BI o Tableau.
- Present insights and recommendations to leadership in a clear and actionable manner.
- Collaborate with Project Managers to define scope, timelines, and deliverables.
Requirements
- Bachelor’s degree in Business Administration, Engineering, Economics, IT, or a related field.
- 2–4 years of experience as Business Analyst or similar role.
- Strong analytical and problem‑solving skills.
- Experience with requirements gathering, documentation, and process mapping.
- Proficiency in Excel and data visualization tools (Power BI, Tableau, etc.).
- Excellent communication and stakeholder‑management skills.
- Intermediate–advanced level of English (deseable).
Benefits
- Health insurance
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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