Underwriting Quality Specialist in Zurich Canada ensuring compliance and efficiency in underwriting processes. Providing assurance and support in a collaborative and caring environment as part of the Technical Underwriting team.
Responsibilities
Provides assurance that the underwriting business operates efficiently, effectively, and in accordance with agreed rules and frameworks.
Effective relationship management between local and central operations, risk-based assessment, identification and monitoring, continual improvement activity, training, and regular reporting of results, trends, due dates, and opportunities.
With local knowledge and expertise, provides effective liaison between Market Facing and Technical Underwriting (e.g. assisting referral dialogue), where appropriate.
Participate in - and leads - reviews, where appropriate.
Facilitates the Technical Underwriting Review process.
Ensures that underwriting quality review procedures are in existence, of an appropriate quality, and with supporting development and maintenance strategies.
Contributes to, and leads (where appropriate) the ongoing development, implementation and maintenance of governance tools and quality control peer review processes.
Provides consultative support and training on local governance processes and practices.
Contributes to the development of business effectiveness through monitoring of activity and making recommendation for change/remedial action (e.g. correct use of rating tools, and delegation and maintenance of underwriting authorities).
Performs analysis of quality outcomes.
Ensures business compliance with regulatory compliance (including Zurich Risk Policy and Multinational Insurance Proposition).
Facilitates and supports technical development of underwriters through competence assessment processes and underwriting review activity.
Provides guidance to lower-level associates and proactively supports the development of self and others.
Participates in Integrated Assurance Activities and actions, as appropriate, e.g. to identify key risks, identify requirements for future programs.
Requirements
Bachelors Degree and 6 or more years of experience in the Underwriting area within the Property And Casualty Insurance industry OR
High School Diploma or Equivalent and 8 or more years of experience in the Underwriting area within the Property and Casualty Insurance industry
FCIP or other insurance designation preferred
Knowledge of underwriting philosophy and techniques
In-depth underwriting knowledge in one or more lines of business including underwriting procedures, and policy terms and conditions
Knowledge of audit, governance, and controls
Advanced analytical, reporting, and problem-solving skills
Ability to think strategically
Organizational, project facilitation skills
Strong ability to multi-task
Strong verbal and written communication skills
Experience working in a team environment
Results oriented
Audit experience
Experience operating in a global function
Benefits
Comprehensive health / benefits plan with varying levels of coverage to suit your specific needs
Competitive total compensation package
Minimum of four weeks of vacation per year
Four personal days per year to be used at their discretion
Access to a comprehensive range of training and development opportunities
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