Property Claims Adjuster investigating, negotiating, and resolving commercial property claims. Delivering exceptional customer service while adhering to regulatory standards in a remote capacity.
About the role
- Bilingual Claims Specialist handling personal lines auto claims based in Montreal, Waterloo, or Calgary. Collaborating with teams to provide customer-centric claims service in a hybrid work environment.
Responsibilities
- Document claims file by accurately capturing and updating claims data/information in compliance with best practices
- Exercise judgement to determine liability by gathering and analyzing relevant facts
- Exercise judgment to determine policy verification and coverage determination
- Work to have a timely resolution to claims by developing case strategy; developing a case evaluation
- Establish timely reserves and perform ongoing review throughout claims cycle
- Assess damages by calculating applicable damages or range of damages allowed by law
- Negotiate settlement of claim by establishing appropriate negotiation strategy
- Ensure customer service by proactively communicating information; responding to inquiries
- Manage expenses by working within vendor approved networks
- Protect Zurich’s reputation by keeping claims information confidential.
Requirements
- Bachelors Degree and 2 or more years of experience in the Claims or Insurance area OR Zurich Certified Insurance Apprentice including an Associate Degree and 2 or more years of experience in the Claims or Insurance area OR High School Diploma or Equivalent and 4 or more years of experience in the Claims or Insurance area OR Completion of Zurich Claims Training Program and 1 or more years of experience in the Claims or Insurance area
- Bilingual in English and French
- Microsoft Office experience
- Knowledge of insurance regulations, markets and products
- Prior experience in auto claims handling, insurance claims, or a related customer service field.
- Understanding of auto insurance policies, coverage, and regulations.
Benefits
- Comprehensive health/benefits plan with varying levels of coverage
- Minimum of four weeks of vacation per year
- Four personal days per year for personal reasons
- Access to a comprehensive range of training and development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Claims Specialist managing commercial claims for CNA, ensuring quality service and compliance with protocols. Interacting with customers and resolving claims efficiently while maintaining regulatory standards.
Claims Specialist resolving customer claims related to pricing, quality, and transport issues. Joining Newell Brands for a dynamic hybrid role in Prague.
Senior Complex Claims Specialist managing high - severity professional liability claims for Hiscox. Collaborating with business leaders and providing technical support in a hybrid role.
Claims Adjuster responsible for managing US Casualty and Property reinsurance claims. Working collaboratively with internal and external stakeholders in a remote role with occasional office travel.
Claims Coordinator providing operational support for processing incident reports and insurance claims. Serving as a liaison between operations, insurance carriers, and stakeholders to ensure compliance and accurate documentation.
Field Claims Representative managing insurance claims in assigned Indiana counties for Auto - Owners. Requires field claims handling experience and familiarity with property claims and legalities.
Analyzing and processing complex workers' compensation claims for Sedgwick, a global industry leader. Delivering customer - facing solutions in a caring culture with professional development opportunities.
Workers Compensation Claims Examiner adjudicating complex customer claims for global industry leader. Analyzing claims, negotiating settlements, and communicating with clients in a dynamic environment.
Workers Compensation Claims Examiner analyzing claims for clients at Sedgwick, a global leader in risk and claims administration. Ensuring benefit determination and claims processing adhere to industry standards and client expectations.