Cloud Reliability Analyst supporting Epicor hosted customers with cloud systems. Responsibilities include diagnosing issues, providing customer support, and mentoring junior team members.
About the role
- Analista de emisión en Zurich, responsable de la emisión oportuna de pólizas, certificados y documentos contractuales. Contribuyendo a la satisfacción del cliente y cumplimiento de estándares de servicio.
Responsibilities
- Garantizar la correcta y oportuna emisión de pólizas, certificados y documentos contractuales.
- Contribuir a la satisfacción del cliente y al cumplimiento de los estándares de servicio.
- Mitigar riesgos y apoyar los objetivos del negocio.
- Participación en proyectos e iniciativas de mejora continua.
- Cumplir con lo previsto en el Código de Ética y en el Manual de Prevención de Lavado de Dinero.
- Realizar seguimiento y gestionar novedades de clientes (Inclusiones, modificaciones, retiros).
Requirements
- Profesional o Estudiante de últimos semestres en Administración de Empresas, Ingeniería Industrial, Economía, Finanzas, Contaduría o Afines.
- Emisión y administración de pólizas para productos de (AUTOS Y VIDA).
- Manejo intermedio de Excel y herramientas Ofimáticas.
- Mínimo 2 años en orientación al servicio.
- Pensamiento crítico.
- Atención al detalle y precisión.
- Capacidad de análisis y resolución de problemas.
- Organización y manejo de prioridades.
Benefits
- Sostenibilidad y política de desarrollo
- Diversidad e inclusión
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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