Java Developer implementing automation solutions using various languages for process improvement. Working at Qintess, a digital transformation company in Brasília.
About the role
- Platform Architect designing architecture for contact center solutions. Collaborating with global teams at Zendesk to improve customer experience through technology and architecture leadership.
Responsibilities
- Design and implement platform architecture for contact centers
- Collaborate with teams across different regions
- Lead initiatives for improving customer experience solutions
- Maintain documentation of the architecture processes
Requirements
- Experience in architecture for contact centers
- Strong knowledge in customer experience solutions
- Ability to adapt to different technical environments
- Fluent in English and Spanish is preferred
Benefits
- Flexible work arrangements
- Opportunities to connect and collaborate with global teams
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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