Engineering Lead managing a team of engineers at Plaid, transforming financial interactions in Europe. Building tools for developers and overseeing technical direction in the open banking sector.
About the role
- Engineering Manager leading AI/ML infrastructure at Zendesk. Managing a high-performing team and ensuring alignment with company strategy.
Responsibilities
- Lead a high-performing team of AI/ML platform engineers to deliver the core infrastructure powering LLM-based applications.
- Own the design, rollout, and optimization of Zendesk’s LLM Proxy, enabling safe, observable, and cost-efficient access to multiple foundation models.
- Collaborate with existing ML/AI leadership to continually improve software delivery and service reliability.
- Partner with applied ML, product, and infrastructure teams to align platform investments with AI roadmap priorities.
- Establish strong engineering practices around observability, reliability, security, and cost monitoring.
- Foster a team culture that emphasizes mentorship, inclusion, and technical excellence.
Requirements
- Proven experience managing high-performing engineering teams in the ML/AI or infrastructure space.
- Deep understanding of LLM systems, GenAI applications, or ML/AI platform components such as vector databases, serving layers, and orchestration tools.
- Experience owning the full lifecycle of ML/AI platform components—from early design to production deployment.
- Strong communication skills and an ability to influence technical direction across teams and partners.
- A pragmatic mindset: you balance innovation with scalability and performance in enterprise environments.
- A dedication to continual self-development.
- Collaborative, upbeat work ethic where you can take ownership and have fun.
Benefits
- Full ownership of the projects you work on.
- Team of passionate people who love what they do.
- Exciting projects, ability to implement your own ideas and improvements.
- Opportunity to learn and grow.
- Flexible working hours.
- Professional development funds.
- Comfortable office and a remote setup.
- Choice of your laptop and other equipment.
- Premium Medical Insurance as well as Private Life Assurance.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Engineering Manager leading CPX team at Front, driving execution on high - impact roadmap, and enhancing engineering workflows with AI.
Factory Engineering Manager responsible for safety, quality, and asset performance at Nestlé. Leading Engineering capabilities in Estcourt Facility with a focus on food manufacturing.
Engineering Director leading engineering teams for Cloudflare One suite delivery and mentorship. Driving technical direction and fostering a positive engineering culture at Cloudflare.
Senior Engineering Manager leading large - scale modernization at Wells Fargo, overseeing critical Hogan mainframe migration efforts and managing global engineering teams.
Regional Cyclotron Engineering Manager leading a team for PET production operations in the Northeast. Responsible for troubleshooting, maintenance, and project supervision with a focus on performance improvements.
Engineering Manager at Oliver Bernard driving engineering excellence and managing technical projects in London. Leading teams and fostering a culture of collaboration and innovation.
Senior Manager Software Engineer leading diverse technology projects at Capital One. Collaborating with product managers and mentoring engineers in a fast - paced environment.
Engineering Manager overseeing design activities and coordination for HS2 Track infrastructure project in Birmingham. Managing internal and external interfaces while maintaining design integrity and compliance.
Contractor’s Engineering Manager providing engineering leadership for sustainable infrastructure solutions at Amey. Overseeing quality assurance and compliance in complex rail projects.