Data scientist role focusing on GenAI at Fidelity. Leading machine learning projects and collaborating with business and technology partners to deliver impactful solutions.
About the role
- AI Engineer developing AI agents and intelligent software components for a top software solutions provider in retail and hospitality. Collaborating with teams to enhance user experiences and internal processes.
Responsibilities
- Design, implementation and optimization of AI agents and intelligent software components — from concept through to go-live
- Building AI-driven tools and platforms that improve internal processes, customer experiences, or knowledge management systems
- Close collaboration with existing software development teams and business units to integrate AI components into existing applications and systems
- Evaluating and selecting appropriate frameworks, APIs, and models (e.g., LangChain, LlamaIndex, OpenAI, Anthropic, etc.) for various use cases
- Supporting architecture planning and the integration of AI solutions in cloud environments and microservice architectures
- Researching and prototyping new AI approaches (e.g., agent frameworks, LLM-based automations, data pipelines)
- Establishing AI within software development across the corporate group:
- - Building an internal network and knowledge transfer around AI technologies
- - Developing guidelines, best practices and training concepts for developer teams
- - Supporting group companies in identifying and implementing AI-based use cases
- Actively shaping the AI strategy and promoting an innovation-oriented engineering culture
Requirements
- You have 1–3 years of practical experience with modern AI technologies and are passionate about making intelligent systems usable in real business contexts, not just experimenting with them.
- Initial professional experience (1–3 years) in AI / Machine Learning / Data Engineering / Software Development
- Strong knowledge of Python and of frameworks such as LangChain, LlamaIndex, Haystack, or similar AI-agent libraries
- Very good programming skills in at least one language (e.g., .NET, JavaScript/TypeScript, Java, or C#)
- Basic understanding of software architectures and interfaces (APIs, microservices, cloud environments)
- Experience working with LLM APIs (OpenAI, Anthropic, Mistral, etc.) and integrating them into existing systems
- Familiarity with API development, cloud environments (e.g., AWS, Azure, GCP), and data pipelines
- Plus: practical experience in building AI agent platforms, e.g., for customer service, process automation, or knowledge management
Benefits
- A dynamically growing, medium-sized software company focused on retail, hospitality, and consumer-oriented services
- The opportunity to shape AI agents and AI solutions from the ground up — from the idea and selection of suitable programming languages, frameworks and tools to go-live
- Collaboration in interdisciplinary teams made up of business units and existing development teams on a wide range of use cases across different business areas
- An environment that explicitly welcomes initiative, willingness to learn, and creativity
- Fast decision-making processes, a motivated team, and room to implement your ideas directly
Job title
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