NetOps Administrator responsible for managing cloud and on - premises networking environments at Sentar. Overseeing VPNs, cloud - based networks and ensuring security and performance.
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Hybrid International Operations Senior Analyst
Posted 17 hours ago
About the role
- Operations and Customer Analyst providing insights that shape Taco Bell's international business. Conducting analysis, assessing findings, and reporting results across all business units.
Responsibilities
- Provide leadership, vision, and strategy to our Customer Programs (VOC), including the testing and implementation of new platforms.
- Design and deliver ongoing and ad-hoc reporting to drive actionable and comprehensive insights covering all operational metrics.
- Gather qualitative and quantitative feedback leveraging data to provide actionable insights and innovative solutions that balance operational and business needs.
- Confidently present operational learnings and recommendations to Senior Leadership, Business Units, and Franchisees.
- Develop and maintain close working relationships cross-functionally and with our Field partners, keeping them engaged in the programs.
- Generate innovative solutions by approaching problems with curiosity and open-mindedness, using existing information to its fullest potential.
- Effectively communicate business and technical information across the organization, being sensitive to the needs of unique audiences.
- Create, manage, and deliver against project timelines.
- Skilled at Program Management with multiple projects moving in parallel. Leading initiatives that include the enhancement of customer experience, labor management, and other Ops initiatives, with a mindset for intuitive reporting and tools to share across the system at every level.
Requirements
- BA required; analytical degree preferred.
- 3+ years of analytically oriented business leadership experience.
- Superb interpersonal and communication skills, with the ability to partner well with other team members.
- Strong analytic skills, ability to recognize trends and insights within the data.
- Robust organizational skills, with the ability to work both independently and collaboratively, multi-task, and adapt to change in a complex, fast-paced, and deadline-driven environment.
- Strong internal motivation, intellectual curiosity, strong problem-solving, and a desire to have a large impact on our organization with a customer-service orientation.
- Highly versed in various analytical software suites, including advanced Excel skills, and a strong understanding of Relational Databases and query execution.
- Solid grasp of statistical analysis, multivariate modeling, and machine learning simulations is a plus.
- Proficient in utilizing PowerPoint to tell stories and influence others.
Benefits
- Hybrid work schedule and year-round flex day Friday
- Onsite childcare through Bright Horizons
- Onsite dining center and game room (yes, there is a Taco Bell inside the building)
- Onsite dry cleaning, laundry services, carwash
- Onsite gym with fitness classes and personal trainer sessions
- Up to 4 weeks of vacation per year plus holidays and time off for volunteering
- Generous parental leave for all new parents and adoption assistance program
- 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting
- Comprehensive medical & dental including prescription drug benefits and 100% preventive care
- Discounts, free food, swag and… honestly, too many good benefits to name
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