Senior Systems Administrator responsible for endpoint operational support and user experience at Pacific Life. Collaborating with teams to enhance security and reliability in client computing environments.
About the role
- Systems Administrator supporting technology infrastructure at Xtract One. Involved in maintaining enterprise systems and supporting IT projects across global offices.
Responsibilities
- Maintaining many enterprise systems such as, SANs, VMs, NAS, VPN, Routing, Firewalls, Email, Tape, etc.
- Documentation, including user application manuals, knowledge sharing, and procedures.
- Support installation and configuration of CCTV / Video Monitoring Systems.
- Co-develop the creation of and updating the disaster recovery plan.
- Ensure backups and tape data storage processes are always up to date.
- Support and maintain single sign-on processes, such as LDAP, ADFS, SAML, OAUTH, etc.
- Maintain IT assets database and record IT equipment inventory per item as required.
- Implement changes, upgrades and maintain the integrity of the WAN/LAN/WiFi networks, including BGP routing, firewall policies and, site to site VPN’s.
- Support Asterisk based telephone systems.
- Support various IT projects across respective global Xtract offices.
- Maintain SLA’s resolving user support tickets.
Requirements
- Graduated in good standing with a Diploma/Certificate in Computer systems/Networks from a College, technical institute or equivalent.
- 1-2 years of work experience; computer and network systems, or enterprise software.
- 1-2 years of work experience; Linux server command line.
- 1-2 years of work experience; IT security systems configuration and management experience.
- 1-2 years of work experience using Proxmox hypervisors.
- Experience with Password Managers, Atlassian Products, GSuite, MS O365.
- Experience with AWS or Google cloud.
- Experience with PKI (Public Key Infrastructure) architecture and certificate deployment.
- Strong communications and a team-oriented approach are essential for the role.
Benefits
- Discretionary Bonus
- Benefits
- Vacation
- Sick Credits
- Stock Options
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