VP/GM of Content at Xero overseeing global content strategy and team operations. Focus on driving measurable business impact through high-quality content creation and distribution.
Responsibilities
Develop and implement a comprehensive global content strategy aligned with Xero's business objectives and brand positioning
Establish a clear content vision and roadmap that supports awareness, acquisition, engagement, retention, and expansion
Create clear swim lanes between global, regionally-adapted, and locally-owned content
Partner with regional teams to ensure content strategy captures and addresses local market needs and nuances
Drive the creation of high-quality, engaging content across multiple formats—articles, blog posts, reports, whitepapers, videos, social, product education, and more
Scale content production through a mix of in-house teams, agency partners, freelance writers, creators and influencers, and industry experts
Partner with Research and Insights to develop surveys and leverage Xero's proprietary data for compelling storytelling
Build and manage a bench of trusted expert writers to scale content impact while controlling costs
Partner with channel owners to lead content distribution strategy across paid, earned, owned, and shared channels
Own channel strategy for the blog and social, including paid distribution strategy for organic social content
Partner with Data & Analytics to build content performance infrastructure that connects channel metrics to business outcomes
Establish KPIs and reporting mechanisms to track content performance and ROI
Lead, mentor, and develop a team of 25-30 across thought leadership, social, product education, and blog
Requirements
12+ years in content, brand, or marketing roles, with 5+ years leading global teams
Experience at a large, global B2B SaaS company (e.g., Slack, Salesforce, Shopify, HubSpot, Square, or similar)
Proven track record developing content strategies that drive measurable business results—not just engagement
Track record of building content strategy from the ground up—not just inheriting and optimizing
Experience leading global content initiatives with regional adaptations
Proven ability to work cross-functionally with Sales, Product, Communications, and Data teams
Media, Content and Channels Manager coordinating communication strategies and managing corporate channel plans at Prysmian, a global cabling solutions provider.
Staff Product Manager responsible for the product vision of Sanity's AI operations. Collaborating with engineering teams to deliver reliable AI experiences for customers.
Senior Proposal Content Specialist for Sun Life's Group Retirement Services. Writing and managing sales proposals and presentations in a collaborative hybrid team environment.
Global Content Consultant specializing in AI data conversion software engineering for LexisNexis. Collaborating with technical teams and leading cross - functional global projects to enhance solutions.
Senior Specialist creating advisor - centric content strategies for financial services, focusing on market insights and engagement in asset management marketing at Northern Trust.
Content Moderator Specialist at TDCX supporting user inquiries and content moderation needs. Ensuring data privacy and improving user experience through thorough investigation and resolution of issues.
Associate Content Design Specialist checking and validating multilingual content quality with IQVIA's Language Solutions team, ensuring adherence to design and quality standards.
Senior Content Designer working on user - centered design solutions for public sector projects at GAIN Experience. Collaborating with multidisciplinary teams to enhance content strategy and delivery.
Senior Content Marketing Manager driving impactful content strategies for a leading digital agency. Collaborating on AI marketing influence and cross - channel campaigns across diverse industries.
Content Operations Strategy Manager shaping operational strategy and initiatives at CNN. Collaborating across teams to improve workflows and deliver performance outcomes.