Senior Consultant assisting clients with business assurance and advisory services at EY. Managing risks, compliance initiatives, and collaborating on regulatory frameworks in a dynamic team environment.
About the role
- Solution Consultant in HCM Customer Engagement & Renewals team driving product adoption and maintaining customer relations. Requires extensive Workday product knowledge and experience in customer-facing roles.
Responsibilities
- Conduct product demonstrations and workshops to showcase the value and benefits of underutilized products
- Establish and maintain strong relationships with key customer team members
- Analyze customer data and usage patterns to find opportunities for upselling and cross-selling
- Serve as a trusted advisor, providing guidance and support on product-related inquiries
- Stay informed about new product releases and features to identify potential use cases for existing customers
Requirements
- 5+ years of Workday Solution Consulting Experience or Product Experience in a Customer Facing Role
- 5+ Workday product knowledge across the HCM suite.
- Excellent written and verbal communication skills
- Experience in leading open-ended conversations to uncover opportunities
- Strong analytical and problem-solving skills
- Ability to work effectively with cross-functional teams
Benefits
- Flexible work arrangements
- Professional development opportunities
- Workday Bonus Plan or a role-specific commission/bonus
- Annual refresh stock grants
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