Information Systems Security Officer managing operational security posture for information systems at GDIT. Collaborating closely with ISSM and ISO, handling security aspects, and ensuring compliance with security standards.
WI
Hybrid Senior Functional Consultant – HCM and Security – Workday Success Plans
Posted 2 weeks ago
About the role
- Senior Functional Consultant maximizing customer value from Workday products. Engaging with clients to ensure satisfaction and optimize their use of HR technology.
Responsibilities
- Confidently and consistently provide excellent customer service
- Engage customers to quickly understand business requirements
- Share their broad experience with industry practices
- Adapt and succeed independently in challenging situations
- Develop and demonstrate system configuration solutions, articulating product capabilities, plus the benefits and risks of design decisions
- Support multiple customers concurrently on short duration projects
- Enjoy the reward of helping customers to be more self-sufficient, to stabilize and optimize their Workday applications and to learn about new features.
- Find that the highly collaborative nature of this team helps them to be productive and to demonstrate their strengths every day
- Share expertise with customers on a variety of Ask-an-Expert requests by:
- Conducting research to ensure understanding of customer questions and related Workday concepts.
- Delivering small scope consulting in response to customer requests; providing configuration guidance, demonstrations, considerations, tips & tricks.
- Troubleshooting product configuration to resolve or provide optimal product configuration to meet customer business requirements.
- Clearly and effectively communicating responses and value to customers.
- Partner with an Engagement Manager to deliver services that include:
- Feature Adoption Workshops (Facilitate customer Workday feature roadmap discussions)
- Functional Review (Tenant Review with Consulting Services)
- Health Check (Tenant Review with Cross Functional Consulting Services)
- Additional Services that our consultants deliver include:
- Collaboration Crews (Facilitate group customer sharing discussions).
- Accelerator Webinars (Creating and delivering customer presentations on how to use Workday features to achieve business goals).
- Feature Accelerator (Providing one-on-one consulting guidance to accelerate customer feature adoption).
- Feature Adoption Tenant Reviews (Reviewing customer tenants to identify adoption opportunities).
Requirements
- 5 + years of Human Capital Management software and consulting experience on medium or large enterprise HRIS projects, or applicable practitioner deployment experience
- 5 + years of experience with Workday Human Capital Management product area
- 3+ years of Workday Consulting experience or experience as a Workday SME
- Demonstrates a solid grasp of HR related systems and processes
- Able to gain a detailed understanding of Workday concepts and new feature releases in Core HCM, areas of expertise and cross application features
- Certified or ability to certify in Workday HCM Products and to effectively deploy the solutions
- Experience with influencing, interacting and collaborating with senior leaders, internally and externally
- Capable of leading and influencing design meetings toward an effective and collaborative outcome
- Ability to deliver and get results while managing to a project plan
- Excellent verbal and written communication skills
- Experience with global implementations is preferred
- The ability to work on multiple engagements simultaneously
- Strong critical thinking skills so as to understand complex, technical process issues and facilitate/influence decision making
- Bachelor’s degree or related experience required
- Ability to travel up to 10%.
Benefits
- Workday Bonus Plan
- role-specific commission/bonus
- annual refresh stock grants
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