Director of Product Management overseeing Merchant Success leading strategy and execution for Grubhub's Merchant products. Collaborating across engineering, marketing, and product teams to enhance merchant experience.
Responsibilities
lead and set the company's strategic direction for Merchant Success vertical
manage complex products and work with end-to-end teams
own the merchant success product and optimization strategies
establish key performance metrics across all platforms
recruit, develop, train, and motivate product managers
execute strategy across teams to drive growth
Requirements
10+ years of experience in digital product management
at least 7 years building and managing teams
0 to 1 product development experience
B2B and B2C experience
startup experience or ability to thrive with changing priorities
Bachelor's degree preferred; MBA is a plus
Large-scale e-commerce platform experience
A/B testing, data analytics, and SQL proficiency
hands on leadership style
strong customer empathy
Benefits
competitive salary package including equity and 401K
multiple medical, dental, and vision plans to meet all of our employees' needs
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