Hybrid Senior Business Systems Analyst

at Wolters Kluwer

• Job title: Senior Business Systems Analyst
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Alphen aan den Rijn, Netherlands

About the role

• Senior Business Systems Analyst driving SAP S/4HANA migration and optimizing business processes at Wolters Kluwer. Collaborating with global stakeholders to deliver impactful solutions.

Responsibilities

• Partner closely with business owners to proactively identify future needs and improvement opportunities.
• Analyze, model, and optimize end-to-end business processes across multiple business units.
• Translate business requirements into functional specifications for SAP, Salesforce, and related enterprise systems.
• Drive prioritization of change requests and manage external suppliers to ensure timely delivery.
• Lead workshops, design sessions, and requirement-mapping activities.
• Support and advise stakeholders—including BPOs, Finance, O2C, P2P managers, architects, and project managers—on best practices and system capabilities.
• Contribute to SAP S/4HANA migration activities, including requirements mapping, functional alignment, testing support, and process re-design.
• Act as the point of contact for system integrations and cross-system processes.
• Prepare functional releases and coordinate with CAB members.
• Ensure successful adoption and operational embedding of new functionalities.
• Drive improvements in the change-management cycle and champion innovation opportunities.

Requirements

• 7+ years experience as a Business Analyst supporting multiple business units.
• Hands-on experience with SAP (preferably SAP S/4HANA migration or integration experience).
• Experience with SAP User Role Management is a plus.
• Proven expertise in requirement mapping, stakeholder management, and change management.
• Strong experience writing functional requirements and managing workshops or design sessions.
• Excellent communication, analytical, and problem-solving skills.
• Ability to work in a fast-paced, collaborative, multi-stakeholder environment.
• Full professional proficiency in English.
• Dutch proficiency is a plus.

Benefits

• A permanent contract in a global, future-focused organization.
• A full-time role (36 hours/week) with hybrid working possibilities (2 office days per week).
• A flexible, supportive, and international work environment.
• Opportunities for learning, development, and career growth.
• A collaborative team where knowledge sharing, autonomy, and continuous improvement are part of everyday work.