Hybrid Director, Sales Operations

Posted 22 hours ago

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About the role

  • Director of Sales Operations responsible for leading a team and driving seller productivity at Wolters Kluwer. Partnering with cross-functional teams to optimize processes and achieve revenue targets.

Responsibilities

  • Lead the reorganization of the Sales Operations team to align with core pillars
  • Drive seller productivity through enablement across territories, processes, technology, and methodology
  • Integrate Sales Operations, Architecture, and Enablement functions to support the full customer lifecycle
  • Partner with GTM leadership to define and execute commercial transformation initiatives
  • Oversee Deal Desk for efficient quote generation and contract negotiations
  • Lead planning processes for Annual Sales Planning, Territory Planning, Budgeting, Forecasting (Bookings & Revenue)
  • Collaborate with BI, GBS, and Ecommerce Ops to design and implement a unified data model supporting automation, segmentation, and analytics
  • Manage commercial tech assessment and define roadmap for future-state architecture
  • Ensure Salesforce and supporting tools (Gong, Outreach, CPQ, Seismic) are optimized for account-based targeting and analytics

Requirements

  • Bachelor’s degree in Business Management, Finance, or related field
  • MBA highly desirable
  • 7+ years in Sales or Sales Operations leadership within a growth environment
  • Proven ability to lead large-scale transformation initiatives and cross-functional teams
  • Expertise in sales performance metrics, forecasting, compensation design, and analytics
  • Strong understanding of commercial technology ecosystems and process optimization

Benefits

  • Medical, Dental, & Vision Plans
  • 401(k)
  • FSA/HSA
  • Commuter Benefits
  • Tuition Assistance Plan
  • Vacation and Sick Time
  • Paid Parental Leave

Job title

Director, Sales Operations

Job type

Experience level

Lead

Salary

$150,500 - $268,900 per year

Degree requirement

Bachelor's Degree

Location requirements

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