Head of UX & Research at Wikimedia Deutschland leading a team to enhance user experience. Managing resources and collaborating with cross-functional teams in a hybrid working model.
Responsibilities
Lead a multifunctional team of 9 UX Researchers and Designers distributed across 7 cross-functional product teams
Review existing and establish new processes to improve the team's operations internally and in their cross-functional collaboration
Provide regular 1:1 guidance and feedback to help team members thrive in their work and professional development
Create clear development paths and facilitate advancement for each team member through their personal development plan
Collaborate with Product, Engineering and Software Communication Leadership to shape how UX is incorporated into cross-functional work
Bring the UX perspective to strategic conversations and advocate for user-centered practices
Manage design resources and coordinate budgets across teams
Requirements
Comprehensive knowledge of UX design and research practice, demonstrated by several years of experience in the software industry
Several years managing a UX team consisting of Research and Design alike
Skilled in people management and build trust by generating mutual understanding, as well as transparent and proactive communication
Experience in empowering and guiding the professional development journey of a UX team
Comfortable defining and executing strategic design direction in complex product ecosystems with high interdependencies
Ability to advocate for the UX team’s priorities across the organization and champion their perspective in cross-functional discussions
Effective decision-making and diplomatic leadership in resolving complex situations involving many stakeholders
Driven by impact orientated work and thrive in a collaborative, participative environment
Proficient written and verbal communication skills in English
At least medium verbal communication skills in German
Benefits
30 vacation days and additional time off on Dec. 24th and New Year's Eve
Public transport ticket
Access to our company pension scheme allowance
Continued salary in the event of sick children
€ 500 gross one-off payment for home office equipment
€ 300 gross per year (€ 25 per month) allowance for running costs in the home office
WorkingAbroad@WMDE up to 4 weeks per year
All overtime is recorded and converted into compensatory time off
Hybrid work options and an office located in the center of Berlin
In-house training and continued professional development, as well as free external life coaching (professional advice and coaching on job-related and private issues)
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