About the role

  • Head of UX & Research at Wikimedia Deutschland leading a team to enhance user experience. Managing resources and collaborating with cross-functional teams in a hybrid working model.

Responsibilities

  • Lead a multifunctional team of 9 UX Researchers and Designers distributed across 7 cross-functional product teams
  • Review existing and establish new processes to improve the team's operations internally and in their cross-functional collaboration
  • Provide regular 1:1 guidance and feedback to help team members thrive in their work and professional development
  • Create clear development paths and facilitate advancement for each team member through their personal development plan
  • Collaborate with Product, Engineering and Software Communication Leadership to shape how UX is incorporated into cross-functional work
  • Bring the UX perspective to strategic conversations and advocate for user-centered practices
  • Manage design resources and coordinate budgets across teams

Requirements

  • Comprehensive knowledge of UX design and research practice, demonstrated by several years of experience in the software industry
  • Several years managing a UX team consisting of Research and Design alike
  • Skilled in people management and build trust by generating mutual understanding, as well as transparent and proactive communication
  • Experience in empowering and guiding the professional development journey of a UX team
  • Comfortable defining and executing strategic design direction in complex product ecosystems with high interdependencies
  • Ability to advocate for the UX team’s priorities across the organization and champion their perspective in cross-functional discussions
  • Effective decision-making and diplomatic leadership in resolving complex situations involving many stakeholders
  • Driven by impact orientated work and thrive in a collaborative, participative environment
  • Proficient written and verbal communication skills in English
  • At least medium verbal communication skills in German

Benefits

  • 30 vacation days and additional time off on Dec. 24th and New Year's Eve
  • Public transport ticket
  • Access to our company pension scheme allowance
  • Continued salary in the event of sick children
  • € 500 gross one-off payment for home office equipment
  • € 300 gross per year (€ 25 per month) allowance for running costs in the home office
  • WorkingAbroad@WMDE up to 4 weeks per year
  • All overtime is recorded and converted into compensatory time off
  • Hybrid work options and an office located in the center of Berlin
  • In-house training and continued professional development, as well as free external life coaching (professional advice and coaching on job-related and private issues)

Job title

Head of UX, Research

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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