About the role

  • Procurement Services Programs Specialist driving procurement projects and digital initiatives at West Pharma, ensuring operational excellence and governance in procurement services.

Responsibilities

  • Support planning and delivery of cross‑functional procurement programs and PMO initiatives
  • Manage project plans, timelines, budgets, risks, and performance metrics
  • Collaborate with stakeholders to gather requirements, align priorities, and keep projects progressing
  • Conduct research and data analysis to inform sourcing and program decisions
  • Identify and implement process improvements to enhance efficiency and scalability
  • Track program performance, benefits, and report updates to leadership
  • Ensure compliance with procurement standards and maintain governance documentation
  • Develop and maintain project management templates, frameworks, and dashboards
  • Support system testing, data cleanup, and other ad‑hoc activities
  • Partner with PLT, D&T, and DBI on key digital initiatives
  • Assist deployment and integration of eProcurement and PMO systems; translate business needs into technical requirements
  • Drive adoption of digital tools through change management and training
  • Maintain dashboards, templates, and frameworks to strengthen transparency and decision‑making
  • Identify opportunities for automation, analytics, and AI across procurement

Requirements

  • 3rd level qualification or equivalent
  • Proven experience in technology deployment, integration or digital transformation initiatives
  • Proven experience supporting programs, projects and/or process improvement initiatives
  • Excellent communication and interpersonal abilities with strong stakeholder management skills and the ability to build effective cross-functional relationships​
  • Strong attention to detail and organizational skills with the ability to manage and prioritize multiple tasks
  • Robust project management skills and capabilities (Gantt charts, dashboards, key deliverables, business case and baseline development)
  • Exceptional analytical, critical thinking, and problem-solving skills
  • Ability to efficiently organize forums and coordinate communication with team members
  • Proficiency in project management methodologies and tools and/or Lean Six Sigma is preferred
  • Preferred Shared Service Centre experience with multinational publicly quoted company experience
  • Strong proficiency in MS-Office tools (specifically, MS Project, Excel, PowerPoint); experience with ERP systems (e.g., SAP) is a plus
  • Can work independently, within a team, and collaboratively across teams
  • Openness for new initiatives, fast learner, proactive
  • Eagerness to learn, grow and upskill within the procurement function or other roles within West
  • Able to work independently, manage multiple priorities and deadlines in an ever-changing environment.
  • Able to comply with the company’s safety, quality, compliance & ethics policies at all times.

Benefits

  • Supporting health, mental, emotional and financial health of team members and their families
  • Commitment to creating a healthier environment and planet through sustainability efforts

Job title

Procurement Services Programs Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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