Providing IT support for gastronomy in 1st & 2nd level support. Collaborate with clients on technical solutions and system configuration.
About the role
- IT Engineer at Westinghouse supporting IT infrastructure and services across engineering and operations. Combining hands-on technical work with the responsibility of ensuring system availability and security.
Responsibilities
- Provide technical support and maintenance for servers, networks, storage, and end-user systems.
- Administer and monitor on-premise and cloud-based systems to ensure availability, performance, and data integrity.
- Support Windows and Linux environments, Active Directory, and associated enterprise applications.
- Manage patching, updates, and backups following company standards and security requirements.
- Support network infrastructure (LAN, WAN, VPN, and firewall configurations) in collaboration with network specialists.
- Ensure systems are configured and maintained securely in compliance with NCSC Cyber Assessment Framework (CAF) and NIS Regulations.
- Help implement security controls, monitoring tools, and access management processes.
- Work with the Cyber Security team to find and address vulnerabilities and incidents.
- Provide second- and third-line IT support to users across site operations, engineering, and corporate functions.
- Manage service tickets, ensuring resolution and user satisfaction.
- Support IT projects and change initiatives to enhance digital capability and resilience.
- Document processes, procedures, and technical configurations following ITIL practices.
- Contribute to the implementation of IT improvement and transformation projects, including network upgrades, system migrations, and cloud adoption.
- Participate in the design and deployment of new hardware, software, and infrastructure solutions.
- Collaborate with suppliers and vendors to ensure quality, security, and compliance in service delivery.
- Ensure all IT systems and changes comply with ONR, NIS Regulations, and Westinghouse global security policies.
- Maintain audit readiness by ensuring accurate documentation and adherence to configuration control processes.
- Support our safety, security, and environmental management systems.
Requirements
- Degree or HNC/HND in Information Technology, Computer Science, or a related discipline , or equivalent experience.
- Experience with IT infrastructure support and administration in a complex or regulated environment.
- Knowledge of: Windows Server and Active Directory administration, Virtualisation platforms (VMware, Hyper-V), Networking technologies (TCP/IP, VLANs, DNS, DHCP, VPN, and Firewalls), Backup, disaster recovery, and business continuity solutions, Understanding of cyber security principles and frameworks (NCSC CAF, ISO 27001).
- Familiarity with ITIL processes and service management best practice.
- Desirable Skills & Certifications: Professional certifications such as CompTIA Network+ / Security+ , Microsoft Certified Systems Engineer (MCSE) , VMware Certified Professional (VCP) , or Cisco CCNA/CCNP.
- Experience working within nuclear, energy, or other critical national infrastructure (CNI) sectors.
- Knowledge of cloud platforms (Microsoft Azure, Office 365, AWS).
- Exposure to OT/ICS environments and secure integration between IT and industrial networks.
- Security clearance (SC/DV) or ability to obtain.
Benefits
- Peer-to-peer recognition programme.
- Life insurance
- Pension plan
- Employee Assistance Program: confidential counselling and resources for employees, eligible dependents, and household members.
- Learning and development opportunities.
- Community service events and team-building activities.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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