Director of Software Engineering at Acuity leading AI - enabled digital commerce platform development and transforming user experience with modern architecture.
WU
Hybrid Director, Integrations & Innovation – Retail Software Engineering
Posted 3 months ago
About the role
- Lead the evolution of our retail software platform as Director of Integrations & Innovation. Oversee middleware, API ecosystems, and operational backbone for enhanced customer experience.
Responsibilities
- Lead the evolution of our retail software platform
- Oversee middleware, API ecosystems, and operational backbone
- Champion both innovation and rigorous software hygiene
- Define and execute the roadmap for next-generation retail integrations
- Lead Proof of Concepts (POCs) for emerging technologies
- Oversee the design and governance of external and internal APIs
- Own the availability, latency, and overall health of critical retail services
- Lead high-severity incident resolution and conduct blameless post-mortems
- Establish and enforce strict standards for software quality assurance
- Aggressively identify and remediate technical debt
- Ensure all software integrations adhere to rigorous security standards
- Recruit, mentor, and retain a diverse team of Engineering Managers, Architects, and Principal Engineers
- Partner with Product Management, Security, and Infrastructure teams
Requirements
- Deep understanding of modern architecture (Microservices, Event-Driven Architecture)
- Cloud Platforms (AWS/Azure/GCP)
- DevOps/CI/CD pipelines
- 10+ years of progressive experience in software engineering
- At least 5 years in a senior leadership role (Director level or above)
- Demonstrated success leading large-scale engineering teams in a global, matrixed organization
- Proven track record of modernizing legacy systems
- Delivering cloud-native, event-driven architectures at scale
- Experience implementing Site Reliability Engineering (SRE) practices
- Managing 24/7 production environments with high transaction volumes
- Experience leading incident management, root cause analysis, and blameless post-mortems
- Experience fostering a culture of innovation, accountability, and continuous improvement
- Strong cross-functional collaboration skills
- Excellent communication and presentation skills
Benefits
- short-term incentives
- multiple health insurance options
- accident and life insurance
- access to best-in-class development platforms
- Family First Program
- Flexible Time off
- Medical, Dental and Life Insurance
- Tuition Assistance Program
- Parental Leave
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