Senior Systems Operations Engineer supporting Payments Modernization at Wells Fargo. Managing systems operations and ensuring resilience and observability in payment platforms.
Responsibilities
Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
Work with vendors and other technical personnel for problem resolution
Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
Requirements
4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
2+ years of application support experience
2+ years of Platform experience in Kubernetes / container orchestration
2+ years of CI/CD & Automation experience in Progressive delivery, automated rollback, reliability-as-code concepts
2+ years of Application Frameworks experience in Spring Boot, Spring WebFlux, etc.
2+ years of Data Stores & Caching experience with MongoDB, Redis
2+ years of Resilience experience with Resilience4J, retry/replay patterns
2+ years Observability: Distributed tracing, metrics, logging, SLO tooling
2+ years Testing & Resilience Validation: BlazeMeter, Chaos Monkey
Strong experience in SRE, Production Engineering, Platform Engineering, or Service Transition within a complex technology or financial services environment
Demonstrated ability to productionize new platforms, not just support them
Solid understanding of high-value payment systems (Wires, RTP, SWIFT, CHIPS, FedNow) and their operational risk profile
Experience working with event-driven, distributed architectures
Comfortable operating in early-stage, ambiguous transformation environments.
Benefits
Health benefits
401(k) Plan
Paid time off
Disability benefits
Life insurance, critical illness insurance, and accident insurance
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